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Mark Folwell

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Review of the M&S Bank - Marks and Spencer, Current Account:

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Bit Of A Mixed Bag Really...

Recently transferred using the M&S account transfer service - no snags. Had to contact them twice, once to give more info, once to open monthly saver account, 3 to 4 minute wait each time - no snags. Good incentives: £100 gift card, further £120 over 12 months, regular saver account giving 5%. Problems: mobile app is pants, M&S PASS (dongle) is a complete pain - has no-one told them we are in the 21st century?! Will be switching in 12 months anyway, to get the next switching deal :-) . Loyalty - what's that? Reviewed on: 19th November 2016

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