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Jason Winstanley

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Review of the Monzo, Current Account:

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Amazing, no faults at all

I've had Monzo since January, and instantly moved all of my banking operations to the account. The app is simple and easy to use, extremely user friendly. IT clearly displays all the required information, and shows a lot more than traditional banks. Pending BACs transfers due in tomorrow appear as pending the day before, which I've seen no other bank do. The app also clearly displays what Direct Debits are expected to be taken the next day too. The customer service team respond within minutes normally, unless there's a major incident going on, but you can't expect them to respond during this case. All in all, Monzo is absolutely amazing and I heartily recommend it to everyone. Reviewed on: 20th November 2018

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