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Review of the Post Office, Credit Card:

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Non notification of direct debit domancy

I too, after years of having a PO card, have been very badly stung by a slight of hand by PO and BoI meaning that instead of paying of the total as I though I have accrued three-figure outstanding balance. Four calls to them (and dealing with my own bank) has left me with no option to pay - and close my account. I couldn't do that on the phone - as they no longer take payments by phone. Their internal 'complaints' team are a fraud. Under no circumstances use this shabby outfit who have NO customer service and frankly show the worst side of banking. Avoid at all costs. Reviewed on: 24th November 2016

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