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Protect Line: Life and Health Insurance Broker reviews

Name: Life and Health Insurance Broker
Rating: 4.92 (773 reviews)

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4.92

Based on 773 reviews, last reviewed 16th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Absolutely outstanding Spoke to two gents and they were both polite and they could be... Helped me get my life insurance set up and minumt payments a month to keep my kids w... Read more Reviewed on: 16th October 2022

Latest lowest rating:

1

Rejected I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it... Read more Reviewed on: 18th August 2022

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About this product

Protect Line provide a wide range of life insurance policies including critical illness, decreasing and increasing cover, level term and over 50s non-medical.

There's no fee for Protect Line’s services and they work with leading UK insurers to find and compare policies.

Reading Protect Line’s reviews will help you see what it’s really like to be a customer. If you’ve used Protect Line Insurance before, you can leave a review of your own and share your experience.

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Protect Line Life and Health Insurance Broker reviews (773)

Nice and Easy

Easy to understand no big sales pitch just straight forward help from the person you are speaking to. Reviewed on: 12th September 2021

Fantastic service

The service provider (Jesse) was extremely polite and friendly. When discussing my medical background he took the time to understand my condition and I was very impressed how he dealt with it and that he found a life insurance for me. I’ve called and have been called by many other providers before who have not found anything for me. Thank you protect line. Thank you Jesse. Reviewed on: 11th September 2021

Quick and easy process

From quote to cover it was a very simple process and by the end of the phone call my policy was in place. Reviewed on: 10th September 2021

Fantastic Customer Service

I had seen advertisements online regarding life insurance from Tom.co.uk and put my basic details in for a quote and was called back with one minute and introduced to Chloe Lewis at Protect line. She was incredibly helpful and made sure she understood the reasons for me seeking the life insurance. It was so refreshing to speak to someone with such great natural customer service and what an asset to the team Chloe is. Overall if anyone is thinking about life insurance and are unsure how it quite works or want any information at all I would certainly recommend Protect Line. Thank you for helping me out Reviewed on: 9th September 2021

Rachel took the hassle and stress out of getting life insurance for us

Rachel W at protect line was extremely professional, friendly and made arranging our life insurance that much easier to do. For something I've been putting on hold for some years, one call with Rachel and my family is protected. I was informed of all options and she helped pick the best offer available to us. We feel happy and secure in our choice with protect line. Reviewed on: 8th September 2021

advisor was understanding and friendly

the advisor for protect line was so understanding he took his time to answer all of my questions i did not feel pressured or pushed into anything and he explained every step. excellent customer service and prompt follow up emails Reviewed on: 6th September 2021

Amazing customer service

Protect line have been supportive through the whole process and the advisors I've spoken with gurhan and Jordan were professional, polite and knowledgeable. The whole process was easy and simple to go through with them and they were happy to go through any questions I had. Reviewed on: 6th September 2021

Very cheap must get for 2021 deffo

Very cheap and very helpful on the phones if you get to a point where you don't understand a question they are more than helpful in explaining Reviewed on: 3rd September 2021

Great experience

The representative from, Joesph, Protect Line was very professional, helpful, calm, informative and generally great to talk to. The process was straight forward and getting all the policy information was easy as pie. I whole heartily recommend this insurance broker, 10 out of 10. Reviewed on: 2nd September 2021

Absolutely amazing

The experience I had while on the phone speaking to an advisor to help me take out a life insurance was absolutely amazing he helped me understand everything I needed to know and helped me pick the best option for me and told me what I needed to know Reviewed on: 2nd September 2021

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