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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Excellent customer service, telephone enquiries answ...

5
Excellent customer service, telephone enquiries answered quickly. Reviewed on: 5th October 2024

Great experience

5
Efficient helpful and reasonably priced for the cover received. Have recommended to other dog walkers Reviewed on: 5th October 2024

Can't recommend enough!

5
Protectivity has been great since I started my dog walking businesses I was recommended it through another walker and had no issues with the service when I have dealt with the service team they have been polite and friendly and very helpful. I can't recommend them enough to other walkers. Reviewed on: 5th October 2024

Great protection Value for money

5
I have used protective for about 7 years, there prices and product are first class, keeping me updated with new laws and advise on Dog care and boarding regulations Reviewed on: 5th October 2024

Time to Make a Claim

2
When unfortunately I had to make a claim they took so long. I had a very painful fracture to my knee. I had to phone to chase up several times. The whole experience was stressful. Reviewed on: 4th October 2024

Used for years, never had to make a claim

4
Used for years, never had to make a claim Reviewed on: 4th October 2024

Haven't had any dealings with protectivity as yet.

5
Haven't had any dealings with protectivity as yet.They were happy to defer my payment by 3 months during COVID. I have found protectivity to be quite competitive. Reviewed on: 4th October 2024

After going through a really bad time, so understand...

5
After going through a really bad time, so understanding when I needed to make a change. Reviewed on: 4th October 2024

online application simple and easy to follow.

4
online application simple and easy to follow, not too complicated and instant quote. Although in comparison with others it was good value it could be more competitive. Reviewed on: 4th October 2024

Great value and service.

5
Very good value, as a small organisation working on a tight budget it’s just what we need Reviewed on: 4th October 2024

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