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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Protectivity Specialist Insurance reviews (1452)

Excellent customer service, telephone enquiries answ...

5
Excellent customer service, telephone enquiries answered quickly. Reviewed on: 5th October 2024

Great experience

5
Efficient helpful and reasonably priced for the cover received. Have recommended to other dog walkers Reviewed on: 5th October 2024

Can't recommend enough!

5
Protectivity has been great since I started my dog walking businesses I was recommended it through another walker and had no issues with the service when I have dealt with the service team they have been polite and friendly and very helpful. I can't recommend them enough to other walkers. Reviewed on: 5th October 2024

Great protection Value for money

5
I have used protective for about 7 years, there prices and product are first class, keeping me updated with new laws and advise on Dog care and boarding regulations Reviewed on: 5th October 2024

Time to Make a Claim

2
When unfortunately I had to make a claim they took so long. I had a very painful fracture to my knee. I had to phone to chase up several times. The whole experience was stressful. Reviewed on: 4th October 2024

Used for years, never had to make a claim

4
Used for years, never had to make a claim Reviewed on: 4th October 2024

Haven't had any dealings with protectivity as yet.

5
Haven't had any dealings with protectivity as yet.They were happy to defer my payment by 3 months during COVID. I have found protectivity to be quite competitive. Reviewed on: 4th October 2024

After going through a really bad time, so understand...

5
After going through a really bad time, so understanding when I needed to make a change. Reviewed on: 4th October 2024

online application simple and easy to follow.

4
online application simple and easy to follow, not too complicated and instant quote. Although in comparison with others it was good value it could be more competitive. Reviewed on: 4th October 2024

Great value and service.

5
Very good value, as a small organisation working on a tight budget it’s just what we need Reviewed on: 4th October 2024

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