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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

No Fuss Needs Met

5
Quick cool professional service catering for our actual needs. Not pushy not hounding. Simple plain advice coming from excellent experienced clued up people. All provided in layman’s terms for understandability. Reviewed on: 3rd October 2024

thank you for being part of growing my business

5
I’ve been with this insurance company for nearly 3 years now. It’s amazing how much the insurance covers for such a great value of price. It has really helped my small business grow being such a good value and covering so I really appreciate this company. Reviewed on: 3rd October 2024

Great business insurance

5
Really easy to set up and when I had a question regarding changing my business name customer service was great. Reviewed on: 3rd October 2024

Getting a quote was very straightforward and quick.

5
Getting a quote was very straightforward and quick. The policy covers all of my club/association needs and it's competitively priced. Following a quick call to confirm a few additional details I found the agent to be friendly and happy to answer my questions. I have since taken out a policy on behalf of my Karate Association. Reviewed on: 3rd October 2024

One of the best around

5
Great company, easy to deal with and very helpful, friendly staff. Highly recommended Reviewed on: 3rd October 2024

Great cover and value for money for my businesses an...

5
Great cover and value for money for my businesses and I enjoy the regular helpful emails with relative topics. Reviewed on: 3rd October 2024

Easy to use.

5
Easy to use. Perfect for my needs Reviewed on: 3rd October 2024

Top protection from Proactuve. .

5
Excellent advice on phone and punctual. staff interactions always seem genuine. Reviewed on: 3rd October 2024

I like the specific insurance for my business and it...

5
I like the specific insurance for my business and it’s not costing silly money, plus the updates is nice. Reviewed on: 3rd October 2024

Protectivity insurance gives me peace of mind when I...

5
Protectivity insurance gives me peace of mind when I’m out and about responsible for peoples pets and property - it’s great value too! Reviewed on: 3rd October 2024

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