Ramsdens Reviews

17th April 2019

Con merchants

No wonder they are successful they are modern day dick Turpin they offer as little as they can get away with for scrap gold or silver they should be closed down offered a women in front of me £6 a gram should have been £480 offered her half of that my turn offered me £13.50p for 92 grams of scrap silver the only to get right price is to consult bosses but they staff are told to offer as little as possible and I can prove it do not touch this firm and make them even richer

Reg annalLevel 1

(0)

6th April 2019

TOP RATES

I have used Ramsdens in Kirkcaldy for years and have never had any problems. The staff are always polite and helpful and I have never had to leave a phone number. If I do not have cash on me ,I take my passport as identification. Usually have the...

Catherine Paton ThomsonLevel 1

(0)

18th October 2018

DISHONEST

I took a 22k gold necklace to the G77 branch to sell. It weighed 10 grams. I was offered £80 for it. When I declined they increased it to £120, which I declined. I knew that the market value for scrap 22k gold was approx £27 per gram. They acknowledged that it was 22k and told me the price was £9 per gram. Oviously lies and I see that they obviously deceive many customers and should be reported!

NATALIE COHENLevel 1

(2)

16th September 2018

Great service

Weighted in old gold jewellery at byker Ramsdens, the 2 young ladies were so helpful.

LyndaLevel 1

(0)

28th April 2018

Scammers offering Peanuts

I took a 9 carat necklace with a 4 carat emerald on. They didn’t even look at the stone and offered £19.86 which is a fraction of its value. I walked out with the necklace and emerald. Do not pawn here. Sell on eBay you’ll get far far more

Samantha DawsonLevel 1

(3)

6th March 2018

Take your gold elsewhere to sell

I took some gold jewellery into Ramsdens Pawnbrokers in Clydebank to sell. One item was 18ct gold and weighed 14g, the other item 9ct gold and weighed 6g, (both fully hallmarked) was offered £100, when I refused she then offered £150, then £200 in a matter of seconds! I took my items away, later for insurance purposed I had one of the items valued, it valued at £2500. I realise this is what it would cost you to replace the item new but what a difference - £100 I was first offered!!!

Catriona McTearLevel 1

(2)

23rd February 2018

Manageress phew what a joke

I have been served before in Bathgate Ramsdens with a lovely lady called Elaine who was so helpful chatty and explained a lot about there services that I never knew, I went back with a friend after telling her how good they were , I still can’t believe how that horrible woman spoke to us , when I called shop to complain SHE IS MANAGERESS so sorry but I will not be back , be prepared to be screamed at by a person who quite clearly does not want our business,,,, such a shame

Leighann Level 1

(4)

1st April 2017

Poor service

I bought currency in December from the Musselburgh branch and they matched the onlin and coyld have been any nicer. However, I went in a few weeks ago to be told they had changed their policy but not only had they changed their policy but the chap I dealt with was rude in his manner. I then sent ramsdens an email to complain and they just ignored it. I have bought currency since but went elsewhere and even though ramsdens had a better rate , I couldn't bring myself to give them further business. It's such a pity as I used cheque centre for a number of years buying currency 4 /5 times a year.

Helen BrownLevel 1

(2)

2nd September 2016

Not impressed

I went in to Ramsdens Dunfermline today to get some Euros as rates fair considering the drop since Brexit.I did'nt need much as going A.I. on holiday. I swear they would have asked how much I weighed at birth if I did'nt stop the young person at the desk. They wanted a lot of personal details including my mobile number. I asked why so much required - Company policy I was told. I stopped at mobile number as I was not impressed, the young woman was smug to say the least. I will not use again. Went the post office and had a rate a few cents less but no problems at all.

Christine BurrowsLevel 1

(3)