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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Simple. Easy.

5
Supported every step of the way, Already recommended to most family and friends in a similar situation. Thank you. Reviewed on: 5th April 2023
Joe's avatar
Joe

Great service

5
Very efficient with great rates. Reviewed on: 5th April 2023
Deno's avatar
Deno

Happy

5
Happy I was accepted for a loan haven’t had any problems with ratesetter. Reviewed on: 5th April 2023
P. Wynne 's avatar
P. Wynne

No hassle

5
Rates enter was a great help by helping clear all my little debts into one more manageable one and it work out cheaper as well and with some of the money left over we had our bathroom done to help add more money to our property. Reviewed on: 5th April 2023
Paul 's avatar
Paul

No worries

5
So quick and easy to arrange a loan with Ratesetter! Even when you’re not so good online it’s simple to do! Reviewed on: 5th April 2023
Tanya's avatar
Tanya

Straight forward fast and hassle free

5
From start to finish I have had no problems. The process was easy and straightforward I wish all companies were like this. I applied for an loan the rates were the best out of all the other companies. I accepted the terms and conditions then couple days later money in my account. Thanks again. Reviewed on: 5th April 2023
Simon Gadsby's avatar
Simon Gadsby

Great product

5
I was desperate for loan. Found this company online, my application was pre approved. I have found the process very good, no hassle, you know exactly what you are going to be paying. customer service is very good too. They sorted any issues very rapidly and efficiently. I would recommend them. Reviewed on: 5th April 2023
C Deen's avatar
C Deen

Stress free loan

5
Rate setter offer competitive rates applying for the loan was a very easy process and they are quick to deposit your money Rate setter always keep you informed of amount you have payed and amount you have left to pay would definitely recommend to friends Reviewed on: 5th April 2023
Blake Shaw's avatar
Blake Shaw

Wery happy with service

5
Wery pleased with service and standartd Reviewed on: 5th April 2023
Virgius Jodka's avatar
Virgius Jodka

Very low interest rate

5
Great rate compared to other banks Reviewed on: 5th April 2023
Gold's avatar
Gold

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