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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to apply and no complicated jargon

I was a bit wary of using ratesetter as I hadn’t heard of them. They had best repay rates and was so easy to get the loan sorted and was in my bank faster than I’d imagined. Always easy to ask a question Reviewed on: 5th April 2023

Fabulous loan company

Really easy to use and very helpful too. Thank yoi Reviewed on: 5th April 2023

Great company

Really easy loan to set up, really cheap rates for High credit scores and genuinely a great company! Reviewed on: 5th April 2023

Great provider of low cost loans

Having found many different providers, I am really happy with RateSetter for their great rates of interest, easy loan set up and good customer service. Reviewed on: 5th April 2023

Professional

Professional service from the off set Reviewed on: 5th April 2023

Great loan company

Great loan company was quick to make a decision and and brilliant rate Reviewed on: 5th April 2023

Very simple loan company, no tricks

Easy to apply for the loans and no hidden costs. Highly recommended. Reviewed on: 5th April 2023

Very good

Got approved quickly, very straightforward and easy website to use. Reviewed on: 5th April 2023

Easy to get

Rate setter gave me the best interest rate. It was super easy to get the loan and they were helpful when I called Reviewed on: 5th April 2023

Loan with no strings or issues

Loan was quick and simple for unexpected work required on our new house half way through the application I changed the amount and even this wasn’t a issue, was quick simple and easy 100% would recommend as haven’t had a issue at all. Reviewed on: 5th April 2023

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