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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

First class service

Easy application, very proffessional and excellent exchange of communication and quick payout. Reviewed on: 5th April 2023

Great company

Ratesetter was so easy to use. It gave me a great interest rate at a loan length of my own choice. The whole process took no more than 20 minutes. I have already recommended the service to friends and family. Well deserve my vote Reviewed on: 5th April 2023

Straightforward and effortless

Straightforward and effortless, decision within minutes and the money deposited likewise, would recommend. Reviewed on: 5th April 2023

Great company.

Fantastic company, always give you great advice on your requirements brilliant customer services. Reviewed on: 5th April 2023

Great value

I needed to move and was scared of the financial side of things!!! I found rate setter and it was a quick easy application and great Apr!!!! I highly recommend if you need a short term loan. Reviewed on: 5th April 2023

Great

Easy application, great customer service, user friendly dash for managing the loan. Would highly recommend Reviewed on: 5th April 2023

An absolute breeze!

Such a simple and easy process! I applied through my ClearScore app and recieved a phone call the next day just to ask a couple of questions it took less than 5 minutes. Then within 48 hours the money was in my account! It’s so easy to track my loan by logging in on their website. Id definitely recommend ratesetter to anyone! Reviewed on: 5th April 2023

Excellent service

Loan was accepted and paid straight away with a good Apr Reviewed on: 5th April 2023

Easy and very good service

Fast great rates and definitely would use again , so people choose rate setter , Reviewed on: 5th April 2023

Experience

Everything was simple and ive experienced no issues so far. Reviewed on: 5th April 2023

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