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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14025)

Excellent customer service

I absolutely love this company. I have had a loan now with ratesetter for 2 years now. The service they provide is brilliant. Arranging the loan, the process was so easy to follow. Great customer support. The app to track your loan is so simple to use. I highly recommend them Reviewed on: 6th April 2023

Easy to use, trustworthy, reliable.

I had a loan from ratesetter which was easy to set up and maintain. The website was simple to use and my loan request was dealt with promptly. I have paid off my loan but should I need another, Ratesetter will be my first choice Reviewed on: 6th April 2023

Brilliant!

Good reliable business which offers low APR rates compared to others, I would highly recommend Ratesetter to anyone looking for an affordable loan! Reviewed on: 6th April 2023

General loan

Quick to apply and quick to respond back. Excellent customer service Reviewed on: 6th April 2023

Great service

They are very flexible and accepts even bad credits as they give great chances Reviewed on: 6th April 2023

FANTASTIC

Great apr offered. Easy straight forward process Highly recomend. Reviewed on: 6th April 2023

Highly recommend!

Appled for a loan after searching online and finding this company offered a great deal,was very easy to fill in to apply and it was really quick to getting a decision and recieving the loan. Would highly recommend and definitely use again. Reviewed on: 6th April 2023

Super

Using the app on my phone it on easy to make extra payments. Excellent customer service Reviewed on: 6th April 2023

Highly recommend

My application went incredibly smoothly the Website worked very well. The best thing was the staff are very helpful and friendly. I have already recommended Rate Setter to three of my good mate. Keep up the good work Reviewed on: 6th April 2023

Good loans

Always helpful and submitting loan was very easy Reviewed on: 6th April 2023

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