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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

Very friendly, helpful and I had no hassle when I applied for my Loan Reviewed on: 10th March 2023

Nice and easy

Got my loan 18 months ago. The whole application process was smooth and easy. Personal cabinet is also easy to use and understand. Reviewed on: 10th March 2023

Perfect service

Great company to deal with. Effortless front start to finish Reviewed on: 10th March 2023

Worthy provider

Positive experience with RateSetter- responsible as well as clearly laid out info during application and on account details once set up. Prompt responses and easy user interface. Reviewed on: 10th March 2023

Very Satisfied

Ratesetters made the process very easy, and minimum fuss.. got my money in a matter of days. Thank you Reviewed on: 10th March 2023

Great experience

Simple and great rate would use again Reviewed on: 10th March 2023

Quick & easy.

Very straightforward without leaving important details out. No mountains of small print and excellent rates. Reviewed on: 10th March 2023

great rate

speedy efficient exceptional service Reviewed on: 10th March 2023

Fantastic Service

From start to finish the process was flawless. Reviewed on: 10th March 2023

Quick simple easy

Very quick and easy application and money was in my bank within a few days. Highly recommended with fantastic rates. Reviewed on: 10th March 2023

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