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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Your forms online is easy Uk understand

Good customer services . I have never had such a good experience with banks such as Rateseater there was no hustle in completing your application form Reviewed on: 6th April 2023

Pre-approved

Found out I was pre-approved for a loan with Ratesetter, via my Experian app. Applied and the funds were in my account the next day. Very low interest rate. Excellent overall experience. Reviewed on: 6th April 2023

Amazing

It was straight forward to arrange my loan, interest was excellent and money was in my bank within a few days Reviewed on: 6th April 2023

Loan

Ths company is Very competent and reliable. Trust wording Reviewed on: 6th April 2023

Really great

The whole process of applying for and then receiving was really easy and a fast response. very happy customer keep up the great service Many thanks Mrs Tracey Stanley Reviewed on: 6th April 2023

NUMBER ONE

The best what I could do was to consolidate my loans with ratesetter. The process is very simple and takes minutes. Deffinitly life changing company Reviewed on: 6th April 2023

Excellent

A superb company, information is always up to date. Reviewed on: 6th April 2023

Brilliant service and response

I got a loan online from rate setter and at first I didn’t know them so was slightly unsure but saw the reviews and proceeded. I was so impressed! Simple application process and the money was in my account the next day ! Great rate and communication throughout - what banking should be ! Reviewed on: 6th April 2023

10/10 service

RateSetter were so good to deal with. With the easy to follow steps for applying for the loan Making it a smooth process. Then the money being into my account within days. Couldn’t be happier. Reviewed on: 6th April 2023

Simple!

Fast, easy and no hassle! I forget that I have the loan sometimes Reviewed on: 6th April 2023

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