Smart Money People Logo

RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Best loan provider

5
Easy to deal with and best loan provider Reviewed on: 5th April 2023

Cheapest rate

4
They have the cheapest interest rate but do sneak in a fairly hefty charge Reviewed on: 5th April 2023

Highly recommended

5
Amazing customer service, in depth personal approach and easy to deal with. Reviewed on: 5th April 2023

Quick And Easy

4
Applied for a loan and was really worried about the terms but when I chose ratesetter it was very well explained and didn’t need to call them to ask any further questions. Reviewed on: 5th April 2023

Amazing

5
Very easy to deal with and very professonal Reviewed on: 5th April 2023

Fast and reliable

5
In les than 20 minutes you will have the money on your bank account. Amazing service ! Reviewed on: 5th April 2023

Very good loan

5
It was easy to find this loan at the top ones to have so I got it .and was quick in the bank to . Reviewed on: 5th April 2023

Quick , easy & straightforward, best loan company I have used with website features.

5
Simple , ease of use , great feature being able to pay extra when you want to without hassle , speedy recommend service. Reviewed on: 5th April 2023

Top rates highly recommend

5
sorted some of my credit debit into a more manageable loan and would highly recommend Reviewed on: 5th April 2023

Asked for, got. End of.

5
Simple. Asked for, got. End of. Nothing to add, Reviewed on: 5th April 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from RateSetter?

  • Car Finance

    from RateSetter 4.96 from 308 reviews
    RateSetter
    View all products