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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic!

Both times I’ve needed financial help it was easy, straight to the point and decision made very quickly. Reviewed on: 5th April 2023

Best

110% what more can I add! They are the best you will find. Reasonable rates. They do not get the arm into you. Easy and straight forward to deal with. Wish I had known about them 40 years ago. Reviewed on: 5th April 2023

Considerate fast and easy to navigate

I required a loan to purchase a car. My credit history was not the best but they understood the history and accepted the current state with a positive outcome. Reviewed on: 5th April 2023

Easy to use...

Easy to use on-line borrowing. Would reccommend to anyone. Reviewed on: 5th April 2023

No nonsense loan

Great APR and great customer service, would highly recommend Reviewed on: 5th April 2023

Superb

Great loan at a great rate. Would use again and recommend to others Reviewed on: 5th April 2023

Great company

Rate setter have been extremely easy to deal with from application right through to managing my payments! Reviewed on: 5th April 2023

Easy and quick

Brilliant, no fuss service. Organised a loan for us quickly for a car purchase. Reviewed on: 5th April 2023

Excellent!!

Top quality service. Highly recommend. Thanks Reviewed on: 5th April 2023

Easy hassle free

Easy application & great customer service Reviewed on: 5th April 2023

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