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Refused Car Finance Reviews

Ratings based on 62 reviews Last review 1 week ago
4.60 / 5Amazing overall rating

Refused Car Finance is a credit broker who provide car finance and are based in Newcastle. If you're looking for car finance and wondering if they’re right for you, read our Refused Car Finance reviews to see what people like you are saying about this ...

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Refused Car Finance is a credit broker who provide car finance and are based in Newcastle. If you're looking for car finance and wondering if they’re right for you, read our Refused Car Finance reviews to see what people like you are saying about this finance broker. Already used Refused Car Finance? Let others know what you thought by leaving a quick review.

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Your Refused Car Finance Reviews (62)

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18th May 2019

Lies and more lies

Absolutely all lies from start to finish. Took them 4 weeks to get car moted and said they need to test drive the car for a few days to make sure it's fine. I asked where did you take car too. They replied to Ford garage. Checked the so called paper I...

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Absolutely all lies from start to finish. Took them 4 weeks to get car moted and said they need to test drive the car for a few days to make sure it's fine. I asked where did you take car too. They replied to Ford garage. Checked the so called paper I was giving and it was sent to there local back street garage. I asked if it had full service they said yes. I checked this also and no it did not. Lies again. In between this u asked why car taking so long. They couldn't give me a straight answer and flogged me off with words like, the garage is taking time. Then after days of asking they said they told me it needs a part. Bullshit they did not as I have everything in text. Lies again. Then they told me to book a flight on a certain day ad the car will be ready which I paid over 100.00 for and then in the end he said on the day it's not going to be ready till way next week. Lies again. He had that day off hmmm funny that. Waited another week and asked what's going on. Said part due in on Tuesday. Waited till Wednesday and no reply back. Thursday came and said part will be in Friday. Then he said he needs to drive the car to see if it's ok. I mean, seriously now why. Did they send it to a dodgy garage I think so. Again more lies. They flog you off with bullshit due to them wanting a sale and wanted to make sure they give me the go ahead to pick up car so they can drive itnfornover 300 miles which is wrong and to make sure that the two weeks are up after signing the contract so that time you cant cancel. Well that was true. Last day was Thursday Friday came and said should be ready Saturday. Thrn said no next week. I mean. What the f....

Bunch of you know what. And they also come under another name UK car finance. Beware. All the good ratings are from themselves not real customers.

Oh and to add to that. They sent me a few cars in WhatsApp to pick from then I wanted a certain one in the end one guy said oh the blue car is not that reg so he sends mens newer car with a older reg plate in message. What a bunch of unprofessional people. monkey's can do a better job.

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11th May 2018

Quick & easy process

I’m not going to lie, my previous credit history is appalling so when I decided I wanted a new car I thought I had no chance, then I found “Refused car finance”. The application was quick & easy, someone called me back within a couple of hours to tell ...

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I’m not going to lie, my previous credit history is appalling so when I decided I wanted a new car I thought I had no chance, then I found “Refused car finance”. The application was quick & easy, someone called me back within a couple of hours to tell me I’d been granted finance! I was asked if I had a particular car in mind, which I did & within minutes I had another call to tell me 1 of Refused car finance branches had exactly what I was looking for. I’ve had my new car for 7 months now & couldn’t be happier

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11th May 2018

Excellent friendly service

I struggled with finding car finance for a long time and came across this company who were willing to help straight away. I was very picky with the car I wanted and I was able to fulfil this dream with the help of this company. Every team member I...

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I struggled with finding car finance for a long time and came across this company who were willing to help straight away. I was very picky with the car I wanted and I was able to fulfil this dream with the help of this company. Every team member I came into contact with had excellent customer service skills. Would recommend to all family and friends. Top service!!

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11th May 2018

I thought no one could help it seemed hopeless

I was reluctant to even fill the finance form out as I deemed it pointless however something made me do it I was totally shocked when after some hard work I got the call saying I had been pre approved. That call to me was like winning the lottery...

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I was reluctant to even fill the finance form out as I deemed it pointless however something made me do it I was totally shocked when after some hard work I got the call saying I had been pre approved. That call to me was like winning the lottery finally I knew i could have a safe reliable nice car and not only that prove I could be responsible paying it back the team made it very easy and I got the car I've always wanted so a huge thank you from me and my 3 beautiful children