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Plata reviews

Plata's logo
Rated Excellent • 4.85/5

Plata reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • FCA approved and regulated
    FCA approved and regulated
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 13,653 product reviews

Average score of 4.85/5
5 star
95%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Plata have trended negatively over the past 90 days

Plata Personal loans impressed with their quick, easy application and friendly, helpful customer service. The website and online account management made everything straightforward and stress-free. However, many found the interest rates quite high and some felt the repayment terms were tough or unclear.

Positive themes

  • Plata Personal loans made applying quick and hassle-free with fast money transfers. (83 mentions)
  • Plata Personal loans customer service was friendly and very helpful throughout. (20 mentions)
  • Plata Personal loans website and app are easy to use and navigate. (5 mentions)

Negative themes

  • Plata Personal loans interest rates are high and felt unfair by many. (6 mentions)
Summarised by AI
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About Plata

Plata offer smart personal loans using a state-of-the-art technology platform.

Plata’s online application process is supported by Open Banking, digital verification and an award-winning customer service team.

You can borrow up to £35,000 from Plata, over a term that suits you.

Plata at a glance

Contact details

Phone
0330 165 5120
Social media

Reviews for Plata

Showing 11 of 13653 company reviews • Last reviewed within 7 days

Excellent

Personal loans • 5th October 2026

It was fantastic and very supportive

{"display":"Anitta J","full_name":"Anitta J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Good review

Personal loans • 11th August 2026

Good experience Money was in quick

{"display":"Philip","full_name":"Philip","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    it is good experience.

    it is good experience. easy process

    {"display":"VJ","full_name":"VJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    VJ 3rd August 2026
  • 5.00/5

    Great service honest trustworthy

    Great service honest trustworthy

    {"display":"Nicole A","full_name":"Nicole A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Nicole A 3rd August 2026
  • 5.00/5

    Excellent Support

    Contacted them recently and staff have been extremely supportive and helpful.

    {"display":"Dan B","full_name":"Dan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Dan B 9th July 2026
  • 5.00/5

    So far im very happy with the service i recieve,not...

    So far im very happy with the service i recieve,not had any issues up to now

    {"display":"Lesley S","full_name":"Lesley S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Lesley S 25th June 2026
  • 5.00/5

    Helped me.

    There when you need it most. Helping with payment plan for you needs.

    {"display":"Steven p","full_name":"Steven p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Steven p 15th June 2026
  • 5.00/5

    Good customer service , helpful & easy to apply loan

    Good customer service helpful , easy to apply loan

    {"display":"Frederick B","full_name":"Frederick B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great service

    Great. Good service. Happy to help. Understanding and comprising whenni missed a payment. Gave proactive support. Also the interest rate is very competitive. Easy to... Great. Good service. Happy to help. Understanding and comprising whenni missed a payment. Gave proactive support. Also the interest rate is very competitive. Easy to reach over the phone. I was jot kept on hold Read more Read less

    {"display":"Christopher B","full_name":"Christopher B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    When I lost my dad, they paused my direct debit paym...

    When I lost my dad, they paused my direct debit payments. The staff member I spoke to that day was very kind and understanding. Even... When I lost my dad, they paused my direct debit payments. The staff member I spoke to that day was very kind and understanding. Even though I was worried, he reassured me that it would not affect my credit score. It was a very painful time because I had just lost my dad, but at the same time I felt grateful because the staff listened to me so well and treated me with compassion. I still remember how much that support meant to me. Read more Read less

    {"display":"Isaac b","full_name":"Isaac b","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1621111.png"}}'s avatar
  • 5.00/5

    I have very good experience with Plata.

    I have very good experience with Plata.very quick response.

    {"display":"Mona","full_name":"Mona","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Mona 25th May 2026

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