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Right Choice Insurance Reviews

Ratings based on 6 reviews Last review 5 days ago
1 / 5Poor overall rating

Right Choice Insurance are a leading personal lines insurance broker in the UK. At Smart Money People, we use the power of your Right Choice Insurance reviews to help others find the best possible products for them.

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Your Right Choice Insurance Reviews (6)

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13th December 2018

AVOID Con Men - Please Read -

Quote you online, take your deposit, and then text you stated you're not insured until you have spoke to an advisor. Then you spend hours on the phone where they requote you and massively inflate the price. Finally, if you take their insurance, they...

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Quote you online, take your deposit, and then text you stated you're not insured until you have spoke to an advisor. Then you spend hours on the phone where they requote you and massively inflate the price. Finally, if you take their insurance, they then email you the policy conditions asking for 7 different documents to validate your insurance. If you try to cancel, they keep over 60% of your deposit. Total con men. AVOID AVOID AVOID.

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21st September 2018

Terrible insurance

Hold time on phone: expect to wait 40 min before call answered or someone will answer after 20 min and then put you back in que...

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Hold time on phone: expect to wait 40 min before call answered or someone will answer after 20 min and then put you back in que

Hidden charges: they find an insurance company for you (supposedly) and then apparently finance (use a loan) to pay for the insurance which apparently means you’ll be paying more than What you agreed. Beware: they twist it so that you don’t understand what you’re doing.

Service: been told that I’d get a call back so many times but never got a call back.

Data protection: I was refunded 100 pound due to Right Choice insurance disclosing personal information to someone else who they “thought” was me and none of the data protection questions were followed appropriately.

Scam: they quote you a price and then at end of policy you’ll end up paying more than what they quoted. I’ve took it to financial ombudsmen services and if I were you;

Recommendation: stay well clear of them. Trust me, it’s the worst company I’ve ever dealt with

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14th November 2017

Awful, awful, awful.

These gave me the cheapest price for car insurance. However, they completely mis-sold it, I was unaware of what documentation they required, they never asked my permission for anything to do with the account, they'd speak to anyone about it and in the...

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These gave me the cheapest price for car insurance. However, they completely mis-sold it, I was unaware of what documentation they required, they never asked my permission for anything to do with the account, they'd speak to anyone about it and in the end, when I wanted to cancel, tried taking a lot of money off me even though it was their lack of communication with me that was the issue. A quick call to the ombudsman seemed to make them come to their senses and they dropped all the charges they were trying to make me pay for their own mistakes.

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21st October 2017

DO NOT USE THIS COMPANY

DO NOT GET INSURANCE WITH THIS COMPANY!!!! THEY ARE CRIMINALS!!!! My partner was quoted an amount for a policy online and decided to go ahead with purchasing the policy. He was then charged a deposit amount of hundreds of pounds for this policy. After...

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DO NOT GET INSURANCE WITH THIS COMPANY!!!! THEY ARE CRIMINALS!!!! My partner was quoted an amount for a policy online and decided to go ahead with purchasing the policy. He was then charged a deposit amount of hundreds of pounds for this policy. After having money taken off him for the deposit, he was told that his insurance would not be valid until an advisor had phoned him and he had received his policy documents. He decided to phone them to save time. SAVE TIME? HOW WRONG WE WERE. After being on hold for way over an hour, he finally got through to an advisor. He was told by the advisor that his online quote had gone up by £1000! And that he was to pay an additional £200 in deposit! If he did not accept this then they would not insure him. He of course declined this amount as the quote had gone up so significantly. They would then not insure him. But they have his policy deposit money! When he asked how long it would take to for the money for the deposit to be refunded into his bank account, he was told it will take 7-14 days to be refunded! AWFUL!!!! Taking funds from bank accounts as a deposit when the policy had not actually been set up yet !!! In fact ... The policy price was to be increased but still they have taken money for the deposit !!!! Avoid avoid avoid. THEY ADVERTISE A QUOTED PRICE AND THEN LET YOU BUY IT .. FOR YOU THEN TO BE TOLD THAT THE QUOTE HAS GONE UP. But yet they still take your depoist. This company will cause you nothing but stress and an empty pocket. Now my partner cannot insure his car until the deposit for the original online quotation has been refunded in up to 14 days. Beware as he bought this insurance through a trusted comparison site.

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23rd August 2017

Poor customer service

After I've been on some comparing sites to find a car insurance I choosed right car insurance. I've tried to make it online and I supposed to wait for one of the staff to call me to start my cover. After 8 hours of waiting for their call and 1 hour...

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After I've been on some comparing sites to find a car insurance I choosed right car insurance. I've tried to make it online and I supposed to wait for one of the staff to call me to start my cover. After 8 hours of waiting for their call and 1 hour waiting on the phone to answer somebody answered and told a more that double price. The staff didn't tried to help me at all and didn't really explained why the price was more than double than the price from the comparing site. I refused to pay that Ridiculous price but they took the first amount of money which I've agreed online. I'm very disappointed and I won't recommended to nobody.