Write a review

Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

View other Santander products

4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

Read all reviews See your review

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1252)

Review of the Santander, 123 Current Account (discontinued):

Careful staff and attentive to details

The staff at branch is careful with details and make sure every step is done properly. I could imagine if the same process is done in other banks, the staff will just say ok to everything but ends up messing the whole process and requires me to go back to handle it again. Reviewed on: 10th March 2021

Great Banking at your finger tips

the 123 account fitted my needs, but it also introduced me to the Edge account which was linked to a savings account. As we had a joint account we could put £8000 away for a year earning 7%. That's great! AT the end of the year I will look elsewhere. I stick with Santander because they are solid, reliable and never let me down Reviewed on: 14th February 2024

Keep your money organised easily

The website is clearly organised and makes managing money painless. You can see the status of any linked accounts such as mortgage and savings at a glance so that you feel fully in control. Upon logging off it gives you a summary of your activity which is helpful. Reviewed on: 11th February 2024

no problems and good service ease of use of online s...

no problems and good service ease of use of online services Reviewed on: 26th January 2024

Brilliant

I have banked with Santander for over 25yrs and honestly a great bank never any issues regarding contacting them and they mobile app is excellent Reviewed on: 20th January 2024

Local Branch Phone Number is a Premium Rate Number

My local Santander branch in West Bridgford, Nottingham left a message to ring them. I rang and a 13 minute call, for some of which I was on hold, cost £4, as it is a premium rate 05511 number. Why are Santander using Premium rate numbers? Reviewed on: 3rd January 2024

Efficient simple account

Great customer service providing a range of account services Reviewed on: 1st November 2023

Brilliant rates

Caught your saving rate at 5.2 % and a monthly payment excellent Reviewed on: 15th October 2023

Very easy to use

Never liked online banking until I used Santander, which is easy to use. Reviewed on: 14th October 2023

They Have a Branch !

They are available - That's the important Bit ! Reviewed on: 4th October 2023

Fair bank

Have always been helpful and a good banking app is always useful Reviewed on: 26th September 2023

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

FlexPlus
from Nationwide 3.98 from 322 reviews
Current Account
from CAF Bank 1.88 from 59 reviews
Essential Current Account
from Virgin Money 2.99 from 141 reviews

Want to see more from Santander?

Life Insurance
from Santander 5.00 from 2 reviews
Choice Current Account
from Santander 4.13 from 17 reviews
Basic current account
from Santander 3.99 from 307 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub