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Serve & Protect Credit Union: Loans reviews

Name: Loans
Rating: 4.88 (1237 reviews)

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4.87

Based on 1,237 reviews, last reviewed 18th Dec 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

2 star

Latest highest rating:

4

Great Experience was amazing and quick Reviewed on: 20th July 2022

Latest lowest rating:

1

Deceiving and not caring Nowhere on their website do they mention not giving loans to new members. Quite the opposite, they mention joining and borrowing on the same online fo... Read more Reviewed on: 18th December 2023

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Serve & Protect Credit Union Loans reviews (1237)

Straightforward and by your side!

I joined the credit union when it first opened. Since then i have occasionally used it for borrowing, but mostly for saving. I love the money coming out at source, and the whole process including the availability of the staff, is wonderful. The CU has been by my side for most of my career. Reviewed on: 17th June 2020

Helpful staff

The staff in the Stockton office are always friendly welcoming and helpful. You really do feel you are part of one big family. Reviewed on: 17th June 2020

Friendly and easy

Great service, friendly staff. Was able to sign docs on line. No fuss and a great customer experience Reviewed on: 17th June 2020

Helpful service

I joined the credit union when i started working for the police. The staff are really helpful and keep me informed of any updates or offers. The website is very easy to use even for people past their prime (like me) Reviewed on: 17th June 2020

Customer service

Very professional in customer relations and always put their customers first. Reviewed on: 17th June 2020

Helpful and efficient

I had returned to Uk after living overseas and was having trouble getting a loan at a good rate to buy a new car. PCU were great, helped me complete the form and credit checks and got me a loan at a very good rate Reviewed on: 17th June 2020

Great staff

I have been a member for over 30 years and I have never once had a bad experience with the staff or service. Well done keep it up Reviewed on: 17th June 2020

Safe, secure, simple

I have been a member for many years and introduced my children as soon as they were working. Having deductions direct from my salary also helps as I adjust my living to what lands in my bank. It’s secure knowing that they check affordability too and will only lend if they know you really can afford it. This is good for savers and those who seek to borrow money. A very professional service. Reviewed on: 17th June 2020

Trust this friendly and reliever service

I have been a member of the credit union for 25 years plus. The team - whomever you deal with are unfailingly helpful, polite - but I also trust the checks they make and have lots of communication about rates and benefits that help me make an informed decision about my future and my families. I trust the credit I took more than I trust the bank - because o know they have my best interest at heart - they are in it for everyone and not for profit and I can get my money any time I want Reviewed on: 17th June 2020

Brilliant service

Brilliant service with nonissues at all. Very knowledgable staff. Reviewed on: 17th June 2020

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