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Smart-Cover: Home Emergency Cover reviews

4.82
Based on 29 reviews, last reviewed 5th Jul 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
4 star
See only 4 star reviews
0%
3 star
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
7%

Latest highest rating:

5

Boiler service sorted today with great professional... Boiler service sorted today with great professional engineer, smart cover done a guy service professionally, u deserve a 5 star, happy with your servi... Read more Reviewed on: 5th July 2025
Dilip D's avatar
Dilip D

Latest lowest rating:

1

Dreadful Customer Service. Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company emp... Read more Reviewed on: 15th December 2022
R. Adams's avatar
R. Adams

About this product

Looking for reviews of Smart-Cover's home emergency cover? Read on to see what people like you have said about the level of cover, price, and customer service provided by Smart-Cover! Or if you're already covered by one of their policies, please write a review of your own and join our community of reviewers!

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Smart-Cover Home Emergency Cover reviews (29)

Friendly helpful affordable

5
This company is the best company that we've been with for year's, no matter who you get to speak to with whatever the issue is they are always friendly, helpful & above all affordable Reviewed on: 20th September 2022

Good service

5
Good engineers and well expertised customer service agents Reviewed on: 13th September 2022

Excellent Service delivery

5
Experienced timely service from the company. 100% satisfied with the customer service. Reviewed on: 9th September 2022

Excellent Service

5
I have been a customer of Smart Cover for several Years and have always had a great service from them when needed. Reviewed on: 9th September 2022

Emergency home cover

5
Pravin Kataria was extremely good with all information regarding this policy which is very helpful. Reviewed on: 5th August 2022

Handy and Professional Insurance service

5
I purchased the service ad have had a great experience with them Reviewed on: 20th July 2022

Thorough explanation

5
I don't remember who i talked to but they were lovely and carefully and thoroughly explained everything i need to know about the insurance. Reviewed on: 10th September 2017

Home emergency cover

5
Excellent service from the day I took out my policy, Phoned up with a emergency and got immediate response and emergency was resolved immediately within 1 working day. I have recommended smart-cover to all my friends and family Reviewed on: 6th September 2017

Good level of cover

5
Easy to purchase online and paperwork received as requested by post Reviewed on: 3rd July 2017

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