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Smart-Cover: Home Emergency Cover reviews

Name: Home Emergency Cover
Rating: 4.76 (33 reviews)

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4.89

Based on 33 reviews, last reviewed 7th Aug 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

4 star

3 star

2 star

Latest highest rating:

5

Got my boiler service done today, had booked through... Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told me the b... Read more Reviewed on: 7th August 2025

Latest lowest rating:

1

Dreadful Customer Service. Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company emp... Read more Reviewed on: 15th December 2022

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About this product

Looking for reviews of Smart-Cover's home emergency cover? Read on to see what people like you have said about the level of cover, price, and customer service provided by Smart-Cover! Or if you're already covered by one of their policies, please write a review of your own and join our community of reviewers!

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Smart-Cover Home Emergency Cover reviews (33)

Competitive, efficient and reliable cover

I found the premium to be affordable and when I needed to make a claim the staff were professional, reliable and extremely efficient in arranging my repairs Reviewed on: 20th September 2022

Breakdown time Response

Was happy with the outcome when we made a claim Reviewed on: 20th September 2022

Best home emergency cover.

I am happy with Smart Cover home emergency cover and the service is best as and whenever I had my problems with central heating system, they do the professional job, I have already convenience my friends and family to go for home emergency cover with this company. Reviewed on: 20th September 2022

Efficient

Have been with Smart insurance a few years now and find they are very efficient, professional and a fair price for what they offer. Reviewed on: 20th September 2022

Friendly helpful affordable

This company is the best company that we've been with for year's, no matter who you get to speak to with whatever the issue is they are always friendly, helpful & above all affordable Reviewed on: 20th September 2022

Good service

Good engineers and well expertised customer service agents Reviewed on: 13th September 2022

Excellent Service delivery

Experienced timely service from the company. 100% satisfied with the customer service. Reviewed on: 9th September 2022

Excellent Service

I have been a customer of Smart Cover for several Years and have always had a great service from them when needed. Reviewed on: 9th September 2022

Emergency home cover

Pravin Kataria was extremely good with all information regarding this policy which is very helpful. Reviewed on: 5th August 2022

Handy and Professional Insurance service

I purchased the service ad have had a great experience with them Reviewed on: 20th July 2022

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