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SmartSave: Savings reviews

View other SmartSave products Find out more about this product
4.76
Based on 2,542 reviews, last reviewed 26th Feb 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
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2%
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0%
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1%

Latest highest rating:

5

Pension savings Simple online process and good rates Reviewed on: 26th February 2025
David 's avatar
David

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2542)

Good vibes

5
Have only had positive experiences. Reviewed on: 27th January 2024
John Wilson's avatar
John Wilson

Easy investment

5
My pension provider told me to invest with you, so I did so and it was very straightforward to open an account online Reviewed on: 27th January 2024
Linda F's avatar
Linda F

Excellent Customer Service

5
Always professional, efficient and helpful. Excellent customer service. Reviewed on: 27th January 2024
Lesley R's avatar
Lesley R

Great interest rate.

4
Invested money in a one year bond with a good rate of interest. Once completed, I didn't receive any confirmation of my investment. I looked on their website and saw that I did have an account with my money in it. A bit worrying, though. Reviewed on: 27th January 2024
Keith Gordon's avatar
Keith Gordon

Lack of communication

5
I've put money into a savings account at a great rate of interest. I do feel a little uncomfortable with it though because it's not a well-known bank and there has been very little communication from SmartSave, barely even an acknowledgement of how much I've paid in, just one email with a link to my account. I don't want marketing material but I DO want reassurance that my money is safe. Reviewed on: 27th January 2024
Tina T's avatar
Tina T

Saver since 2021

4
Easy application process & freindly app. May have invested more but limit of 1 active account at a time a limiting factor. Reviewed on: 27th January 2024
Ray L's avatar
Ray L

Great Customer Service.

5
Very efficient. Responses to issues or questions raised are very quick and efficient. Reviewed on: 27th January 2024
E A's avatar
E A

Great Savings Rates

5
It is an easy site to work with and has great savings rates. Reviewed on: 27th January 2024
Cynthia Mitchell's avatar
Cynthia Mitchell

The best interests rate at the time I was looking, o...

5
The best interests rate at the time I was looking, only problem was no confirmation by mail, of investment proof Reviewed on: 27th January 2024
Maurice 's avatar
Maurice

I have a confidence in smartsave which is important...

5
I have a confidence in smartsave which is important to me Reviewed on: 27th January 2024
Maureen H's avatar
Maureen H

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