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SmartSave: Savings reviews

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4.76
Based on 2,542 reviews, last reviewed 26th Feb 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
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2%
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0%
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1%

Latest highest rating:

5

Pension savings Simple online process and good rates Reviewed on: 26th February 2025
David 's avatar
David

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2542)

Great interest rates and great customer service.

5
Great interest rates and great customer service. Reviewed on: 26th January 2024
Frank G's avatar
Frank G

Really easy to set up the account

5
Really easy to set up the account can access it easily and looking forward to my interest at the end of it . Reviewed on: 26th January 2024
Angela 's avatar
Angela

Efficient, helpful and competitive.

5
SmartSave have a great online service that is easy to use, they have competitive rates on their savings accounts and are friendly and helpful. Reviewed on: 26th January 2024
Joan Turner's avatar
Joan Turner

A straightforward, intuitive user experience

5
Setting up my account was really straightforward, the user experience was excellent and the prompts were very easy to follow. Reviewed on: 26th January 2024
Tristan C's avatar
Tristan C

Pauls Review

5
Just easy, no hassle and a breath of fresh air in setting up a savings account Reviewed on: 26th January 2024
Paul G's avatar
Paul G

Very good generally, but one disappointment

5
The big plus with SmartSave is the very competitive interest rates offered across a wide range of fixed term bond periods. The website is easy to use and online account applications are quick and easy. The big negative, which I was really surprised about, was SmartSave's policy of only allowing one account per customer, even if the amount held is under the FSCS threshold. When I called I was told it was to protect my funds, ensuring my total balance held withSmartSave was less than £85,000. I must say that I have several fixed rate savings bonds held with a number of banks, and they all allow me to hold multiple accounts. Most depositors are savvy enough to understand the FSCS limit, and SmartSave could easily introduce an alert if that total was approached. Reviewed on: 26th January 2024
Chris G's avatar
Chris G

The best interest rates on the market and excellent...

5
The best interest rates on the market and excellent customer service. Reviewed on: 26th January 2024
Sharon P's avatar
Sharon P

excellent service and clear information

5
excellent service and clear information Reviewed on: 26th January 2024
Sarah's avatar
Sarah

Decent service simple and easy to use

4
Decent service simple and easy to use Reviewed on: 26th January 2024
Arran Ratna 's avatar
Arran Ratna

Excellent communication and clear usable website.

4
Excellent communication and clear usable website. Reviewed on: 26th January 2024
Sara FP's avatar
Sara FP

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