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The Insurance Factory: Insurance Broker reviews

Name: Insurance Broker
Rating: 4 (4 reviews)

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3.80

Based on 4 reviews, last reviewed 3rd Jul 2020

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

4 star

3 star

2 star

25%

Latest highest rating:

5

Helpful, good price and considerate I was recently involved in a car accident, the lady on the claims line; Lisa, was so helpful but not only that she was very genuine. I have had no iss... Read more Reviewed on: 3rd July 2020

Latest lowest rating:

1

Extremely frustrating experience Extremely frustrating experience, called to make a complaint about bad service and got passed around on the phone until I gave up. I would hate to ha... Read more Reviewed on: 27th November 2018

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The Insurance Factory Insurance Broker reviews (4)

Helpful, good price and considerate

I was recently involved in a car accident, the lady on the claims line; Lisa, was so helpful but not only that she was very genuine. I have had no issues with this insurance and the price was also very good especially as a young driver! Reviewed on: 3rd July 2020

Extremely frustrating experience

Extremely frustrating experience, called to make a complaint about bad service and got passed around on the phone until I gave up. I would hate to have to make an actual claim. I notice all the good reviews are from people who have just taken out insurance and the bad reviews are given after customers need help when they encounter a problem. So it looks like this company is ok as long as you don`t need to alter your policy or make a claim. Reviewed on: 27th November 2018

EXCELLENT PRICE FOR FULL COVER

THE ONLY COMPANY PREPARED TO INSURE MY HUSBAND AND ME; WITH OUR EXISTING MEDICAL CONDITIONS; AT A REASONABLE, FAMILY FRIENDLY COST. Reviewed on: 3rd August 2018