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Total Landlord reviews

Total Landlord Insurance logo
Rated Excellent • 4.79/5

Total Landlord reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,515 product reviews

Average score of 4.79/5
5 star
87%
4 star
10%
3 star
1%
2 star
1%
1 star
1%
Reviews for Total Landlord have trended positively over the past 90 days

Latest positive rating

5/5

Excellent service

I have been very happy with the services in every respect Total Landlord Insurance has provided.

{"display":"Annie","full_name":"Annie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Landlord Insurance
Annie 28th August 2025

Latest negative rating

1/5

Poor policy which didn't cover me for a claim.

Poor policy which didn't cover me for a claim.

{"display":"Disappointed","full_name":"Disappointed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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About Total Landlord

Total Landlord (a trading style of HFIS plc) is a specialist insurance company who offer insurance and emergency products for tenants, landlords, and letting agents since 1996. Read our Total Landlord reviews to get a feel for what this company is like day to day, or share a review of your own experiences if you’ve used this company in the past!

Total Landlord at a glance

Reviews for Total Landlord

Showing 11 of 1515 company reviews • Last reviewed within 7 days

Excellent service

Landlord Insurance • 28th August 2025

I have been very happy with the services in every respect Total Landlord Insurance has provided.

{"display":"Annie","full_name":"Annie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy to manage.

Landlord Insurance • 23rd August 2025

Easy to manage. Once you are using Total Landlord you can relax and leave it all to them. Good value for money.

{"display":"Martin A","full_name":"Martin A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good to deal with

    Good to deal with as you can speak on the 'phone to someone who is helpful and knowledgeable

    {"display":"Sonia W","full_name":"Sonia W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Sonia W 22nd August 2025
  • 5/5

    They are so helpful great advice they take time in w...

    They are so helpful great advice they take time in which to understand the query and they make sure you understand the answer without being... They are so helpful great advice they take time in which to understand the query and they make sure you understand the answer without being patronising. They also are very competitive on pricing Read more Read less

    {"display":"Garry","full_name":"Garry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Garry 21st August 2025
  • 5/5

    From 7 years my experience there are good services

    From 7 years my experience there are good services

    {"display":"Muhammad Rahman","full_name":"Muhammad Rahman","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent service,

    Excellent service, informative emails.

    {"display":"Bert D","full_name":"Bert D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord Insurance
    Bert D 21st August 2025
  • 5/5

    No probs at all.

    No probs at all. We originally had to send cheques, no issue. They have been very quick to respond to every query.

    {"display":"Patricia S","full_name":"Patricia S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1054336.png"}}'s avatar
  • 5/5

    Excellent service

    Any issues quickly sorted and sooo good to be able to speak to someone on the phone!

    {"display":"Alison Hamlington","full_name":"Alison Hamlington","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good pricing and advice to ensure you have the right...

    Good pricing and advice to ensure you have the right policy in place.

    {"display":"Stuart S","full_name":"Stuart S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    No one answers the phone when one needs to clarify m...

    No one answers the phone when one needs to clarify matters. They refuse to insure basement for flooding. There are cheaper premiums available from brokers.

    {"display":"Cherie ","full_name":"Cherie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Always good service and easy to contact.

    Always good service and easy to contact.

    {"display":"Caroline M","full_name":"Caroline M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1047680.png"}}'s avatar

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