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Total Landlord: Landlord Insurance reviews

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4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
19% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
[email protected]
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1464)

I haven't had any experiance with claims yet to give...

4
I haven't had any experiance with claims yet to give an opinion Reviewed on: 16th September 2024
Asokababu's avatar
Asokababu

Glasgow property landlord

5
Use them for all my properties. Great value for money Reviewed on: 16th September 2024
stephentwynholm@gmail.com's avatar
[email protected]

Reassuring

5
As a relatively new landlord it was reassuring that my somewhat naive questions were answered fully and with explanation so I knew exactly what cover I needed. Reviewed on: 16th September 2024
Steve Pearce's avatar
Steve Pearce

When it comes to claim then this insurance company i...

1
When it comes to claim then this insurance company is zero rated Reviewed on: 11th September 2024
Ali jaafri's avatar
Ali jaafri

Totally Brilliant!

5
I Have been with Total Landlord a number of years now, and found the company to be good value with great service. I will continue to be a client of there's in the foreseeable future, as long as the stay competitive with other companies. Reviewed on: 9th September 2024
KEVIN NAIRN's avatar
KEVIN NAIRN

Have used this great company since 2016 and wouldn't...

5
Have used this great company since 2016 and wouldn't change. Reviewed on: 6th September 2024
Karen Bray 's avatar
Karen Bray

First class customer service, great price.

5
First class customer service, great price. Very happy with the entire experience Reviewed on: 6th September 2024
Mr Howie's avatar
Mr Howie

Excellent cover, value, documentation and service.

5
I have used Total Landlord Insurance since 2011/2012 when I first became a landlord in my late sixties and have found them consistently helpful, informative and quick to respond to questions/queries with good clear documentation so you know where you stand. They offer good cover and value for money on occasions when I have compared them with other providers. So far I have never had to make a claim, but I would anticipate that if I did they would offer the same clear, speedy and fair response in the event. My phone calls with them have always been friendly and polite, and emails likewise. Their documentation is first class and emails from them offer helpful information about other topics relevant to maintaining property in good condition etc. There would have to be a big change in their service to make me look anywhere else now. I would use them for my own home insurance except that valuables have to be itemised separatley whereas my current home insurance covers them regardless of valuations. Reviewed on: 5th September 2024
Janyce H's avatar
Janyce H

Good information often emailed.

5
Good information often emailed. Good price Reviewed on: 5th September 2024
Janet Jakubowski's avatar
Janet Jakubowski

Property Insurance for 12 years

5
They have been providing Property Insurance for my Rental Portfolio for over 12 years and always found them helpful and efficient. Reviewed on: 5th September 2024
David B's avatar
David B

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