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Total Landlord: Landlord insurance reviews

4.54
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Efficient and friendly service with good valueI

5
I recently negotiated a reduction with one of my policies and was dealt with very efficiently and with a friendly and professional attitude. Reviewed on: 10th September 2025

They gave me excellent advice and support with diffi...

5
They gave me excellent advice and support with difficult neighbours Reviewed on: 10th September 2025

ComminicationResponsive

5
Responsive and timely with staff who are cooperative Reviewed on: 10th September 2025

Excellent service

5
I've had no problems when using Total Landlord, though I've never made a claim, so I don't know how good they are in that respect. Reviewed on: 10th September 2025

Great service, incredibly helpful and great value.

5
Great service, incredibly helpful and great value. Reviewed on: 10th September 2025

I’ve used total landlord insurance for over 10 years...

5
I’ve used total landlord insurance for over 10 years and always found them very competitive and always helpful Reviewed on: 10th September 2025

Prem from london

4
Understood my requirements and provided a competitive quote. Reviewed on: 10th September 2025

Waited over one year to get a claim sorted.

2
Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get hold of when needed to discuss a claim. Reviewed on: 10th September 2025

Great Service

4
Always prompt and efficient and friendly service Reviewed on: 8th September 2025

Everything went smoothly, no issues whatsoever.

5
Everything went smoothly, no issues whatsoever. Reviewed on: 5th September 2025

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