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True Potential Wealth Management: Investments reviews

4.84
Based on 1,729 reviews, last reviewed 23rd Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
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1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

True Potential - good value and great customer service I was introduced to True Potential by my IFA a few years ago. Great return on my ISA, all customer service channels have been good. Reviewed on: 23rd January 2026
Maxwell Gridley's avatar
Maxwell Gridley

Latest lowest rating:

1

Their customer service is all over the place. Their customer service is all over the place. Inconsistent advice. Flaky app. Unresponsive. Reviewed on: 2nd June 2024
Ralph A's avatar
Ralph A

About this product

Looking for an investments provider? Check out our True Potential reviews to see what people are saying about how True Potential help manage their pension and investments pot. Or help out our community by leaving your own True Potential pension review!

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True Potential Wealth Management Investments reviews (1729)

Not bad

4
App is good. Financial returns could be better Reviewed on: 24th February 2021

Professional helpful service

5
Consistently give outstanding customer service, professional service and efficient Reviewed on: 24th February 2021

Simple and informative

4
Very easy to set up and informs me of every tranaction and helpful customer service Reviewed on: 24th February 2021

Great pension provider

5
easy monthly contributions, email each month to tell me i have contributed. Easy to transfer my old pensions to. Reviewed on: 24th February 2021

Easy to Manage

4
True Potential's pension is easy to manage and they do keep investors well informed about what they are doing, and are very down to earth in their approach. Reviewed on: 24th February 2021

Great

4
Awesome , user friendly and easy access Reviewed on: 24th February 2021

British bank awards

5
Keeps you informed every step of the way. Any queries they deal with quickly and real people you deal with. Personal touch, makes you feel special. Reviewed on: 24th February 2021

Pro-active and Informed

5
Regular updates regarding payments and market information really does help in financially uncertain times Reviewed on: 24th February 2021

Best ISA provider I have found

5
I have held an account with TPi for a couple of years now and couldn't be happier. Not only has the account performed as I expected or better, but their customer service is second to none. The app makes everything straight forward and allows me to make adjustments from anywhere in the world. I have already recommended them to family and friends and know that at least one of my family members will be opening an account in the 21/22 tax year. Reviewed on: 24th February 2021

Simple easy to understand

5
Been with them a while so can confirm they always keep me up to date on progress Reviewed on: 24th February 2021

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