Vincent Burch Mortgage Services: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.83 (29 reviews)

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4.19

Based on 29 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

Buy to let Mortgage I Had Andrew Bowles to start of my Mortgage and then Steve Clarke take over and complete for me. From start to finished was quick and efficient and i... Read more Reviewed on: 13th April 2021

Latest lowest rating:

1

Avoid the company. Avoid the company. They don't do any due diligence on any paperwork you send them that they request. The broker made me pay surveyor fees several time... Read more Reviewed on: 3rd November 2025

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Vincent Burch Mortgage Services Mortgage Broker reviews (29)

Avoid the company.

Avoid the company. They don't do any due diligence on any paperwork you send them that they request. The broker made me pay surveyor fees several times only for the lender to come back to reject because paperwork didn't match with lender requirements even though the brokers said everything was fine. When they don't think they can help, they avoid your emails, calls and messages. Still waiting for amended surveyor documents to be sent to me as promised but again ignoring me completely. Left out of pocket £3k and 6 months wasted. Do not deal with Liam, Matthew and Jack. Reviewed on: 3rd November 2025

Buy to let Mortgage

I Had Andrew Bowles to start of my Mortgage and then Steve Clarke take over and complete for me. From start to finished was quick and efficient and i could not fault the process in anyway. I will defiantly be using them again in the future. Reviewed on: 13th April 2021

Very fast and efficient

They managed to sort my mortgage out within two months excellent customer service I must say Reviewed on: 13th April 2021

Quality service and personal touch

My account manager Martin Shepperton always ready to provide sound advice and put a meaningful proposal on the table within short time periods . Great product access and great service helping me to grow the business Phil O’Hagan, Director Property 3Sixty LTD Reviewed on: 10th April 2021

I am delighted to recommend Matthew at Vincent Burch

I applied for 3 mortgages simultaneously under quite complicated circumstances. I received a fantastic service from start to finish. The advice and customer service I experienced really helped me through the process. I am really grateful to Matthew for his hard work and professionalism. Highly recommended. Reviewed on: 22nd March 2021

A customer focused one-stop-shop finance broker

Vincent and his team are a class act and go above and beyond to facilitate all types of finance for their clients. A professional outfit from start to finish and I'd have no trouble recommending them to friends and family. Reviewed on: 22nd March 2021

Professional & speedy service

We have used Vincent & Burch services twice & both times we have received an outstanding service by Matthew Barrett. He was able to solve our problems, find the best mortgage products & answered our queries promptly. We will definitely use them again. Reviewed on: 21st March 2021

Friendly, professional and efficient service

Matthew was very efficient at finding us a mortgage that would suit our needs and fit our criteria. He was very prompt to reply to our enquiries and helped us understand the process. We were very happy with the service and advice they gave us and would certainly recommend Vincent Burch. Reviewed on: 20th March 2021

4 BED Detached House

Mr. Matthew Barrett is always helpful and given lot of expert advises. Kept us updated though out the process with emails and phone calls. Definitely I would recommend "Vincent Burch Mortgage Services" to a family / friends. Many thanks ... Venkata Malempati Reviewed on: 20th March 2021

Incredible Broker service

I am very hesitating to write this high reviews as this could means the exclusive service from Matthew is no longer exclusive after people learn how excellent this broker is providing the service. anyhow, I highly recommend this broker after so meeting many under rated service from others. for the last few years service and several deals I had with Matthew from Vincent Burch , I think he is the most professional broker in the market who knows very well about this industry. Beside, he is also a very good communicator for many aspects in life that worth all discussion related far or less to the mortgage overall . Many times, I even think I should voluntarily paid Matthew 500 should the deal didn't go through as a token my thanks for all his efforts, "Unfortunately" every deal we worked though did manage to succeed eventually. Reviewed on: 19th March 2021