Share your insurance feedback and make your voice heard.Vote in the Insurance Choice Awards

World First Travel Insurance Reviews

Ratings based on 1038 reviews Last review 6 days ago
4.86 / 5Amazing overall rating

World First Travel Insurance reviews from our Smart Money People can help to give you the inside track on life as a World First Travel Insurance customer. Have you bought insurance from World First Travel Insurance before? Our mission is to use the...

Read Full Description

World First Travel Insurance reviews from our Smart Money People can help to give you the inside track on life as a World First Travel Insurance customer. Have you bought insurance from World First Travel Insurance before? Our mission is to use the power of your reviews to help increase trust and transparency in financial services. You can join us today by writing your own World First Travel Insurance reviews.

5 913
4 112
3 7
2 1
1 5

Your World First Travel Insurance Reviews (1038)

Write a review
27th February 2019

Only ok to take your payment - not so good when you need them!

Used World First Travel Insurance in the past because of the good ratings and great price. When i needed to claim my damaged phone, they responded quickly and contacted relevant department for me (it appears there's another company dealing with...

Read more

Used World First Travel Insurance in the past because of the good ratings and great price. When i needed to claim my damaged phone, they responded quickly and contacted relevant department for me (it appears there's another company dealing with "gadget claims" - DIRECT GROUP. But here's where the all good service ends. Unfortunately "DIRECT GROUP" is a let down. They have asked me for proof of purchase, amount paid etc. etc. After submitting all requested documents they have refused my claim beause "there's nowhere on the invoice where it says NEW" ! WHAT!?? Phoned them up and asked if they ever seen on any invoice where it says NEW? They reply was "we have right to request additional information if we are no happy with the claim" This is just nonsense! I will not leave it like this, i have all the leggit documentation and i'll do my best to get my cover! World First Travel - i have purchased insurance from you, not from "DIRECT GROUP" and i believe you should deal with it! Please accept my star for a service i received so far ;)

Write a review
15th October 2018

Always my go to insurance company!

I've used World First over 3 times now and I'm always happy with them. Being a kidney transplant patient, I need to know I'm covered and World First always deliver! No issues, no hassle! All staff are friendly and attentive! I always try and recommend...

Read more

I've used World First over 3 times now and I'm always happy with them. Being a kidney transplant patient, I need to know I'm covered and World First always deliver! No issues, no hassle! All staff are friendly and attentive! I always try and recommend World First to any other people i know with long term health conditions!

Write a review
29th September 2018

Above and beyond

Thankfully I had no need to use the insurance but I'm confident by the outstanding customer service it would have been an easy process. Before I left for my holiday I received a text with all the useful numbers I might need. A treasuring little extra....

Read more

Thankfully I had no need to use the insurance but I'm confident by the outstanding customer service it would have been an easy process. Before I left for my holiday I received a text with all the useful numbers I might need. A treasuring little extra. This company really seems to go the extra mile

Write a review
26th September 2018

Fantastic personalised risk premiums for medical conditions

I have a chronic illness that does not impact my daily life but most insurers heavily load the premiums without considering the actual risk World First do a proper, detailed assessment of the condition as it affects me and the drugs I take and...

Read more

I have a chronic illness that does not impact my daily life but most insurers heavily load the premiums without considering the actual risk World First do a proper, detailed assessment of the condition as it affects me and the drugs I take and provided a very reasonable policy which gives me complete peace of mind. top marks

Write a review
22nd September 2018

Excellent Call Staff & Travel Tips

Call staff were extremely lelpful when I rang to discuss my health condition to ensure it was...

Read more

Call staff were extremely lelpful when I rang to discuss my health condition to ensure it was covered.
I have have had travel insurance with a number of other providers. World First is the first, pardon the pun, are the only one to provide a regular travel magazine, which is extremely readable

Write a review
20th September 2018

Great Service

They have a really user friendly, clear website. Buying my travel insurance from them has always been simple. They accommodate pre existing conditions at a reasonable price which is why I went with them in the first place. When I had to make changes...

Read more

They have a really user friendly, clear website. Buying my travel insurance from them has always been simple. They accommodate pre existing conditions at a reasonable price which is why I went with them in the first place. When I had to make changes or ask questions, I found their on the phone customer service to be top notch, I was really happy with the service I received when I phoned up so I do recommend them to friends and family. Especially those who travel with pre existing conditions.