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Zempler Bank : Credit card reviews

Name: Credit card
Rating: 4.89 (5817 reviews)

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4.89

Based on 5,817 reviews, last reviewed 26th Apr 2026

24% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

They are very helpful if you hav any issues They are very helpful if you hav any issues Reviewed on: 26th April 2026

Latest lowest rating:

2

Can't do much on the app and very small issues which... Can't do much on the app and very small issues which should be resolved on the app you have to contact customer service Reviewed on: 10th April 2026

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About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank Credit card reviews (5817)

Really surprised

Reliable and efficient service never any problems and there app work amazing never any problems whatsoever Reviewed on: 10th February 2022

One of the best providers I've used

Really good service. All of the time Reviewed on: 10th February 2022

Quality

I have literally never has a single problem with any card and the online service is fast and reliable Reviewed on: 24th January 2022

Cancelled my card because I didn't use it for two months

Got a credit card from cashplus, didn't need to use it so let it untouched for 6 to 8 weeks. Came to activate and use it, and cashplus had already cancelled it for non use. TWO MONTHS! That's a joke! Not everyone needs to use their card all the time. If it was 6 months, or a year, I'd get it... But two months? Don't touch these people with somebody else's... Reviewed on: 29th November 2021

Worst bank I have ever dealt with

We have conducted a thorough investigation into your complaint. Please see a summary of findings: • On ** February 2021, you contacted Cashplus Customer Services to explain that you had mistakenly made a series of transfers to your Cashplus Business Credit Card instead of your Business Bank Account. This resulted in an overpayment on your Credit Card of £*,****.** at that time. • Customer Services explained that they would be unable to transfer funds from the account and advised that you would need to spend the funds directly from your card or withdraw it in cash. • On * March, you asked that the Credit Card be closed and made a further request to have the overpayment refunded to you. On this occasion the request was escalated to another Department. • I sincerely apologise that you did not receive a response to this request until **th March. The response again stated that, as your card was active, you must spend or remove the funds from the card. • Separate to the above request, Cashplus Complaints Department received your email on **th March and reviewed your account. It was acknowledged that, because your cash withdrawals were limited to £25.00 at a time, it was unreasonable to expect you to remove the overpayment in this way, and that the overpayment was clearly the result of an unintended weekly Standing Order What I of course didn't appreciate was: - Hours (since 17 Feb 2021) spent calling for a reasonable request, albeit my mistake, but as you said, perhaps I should have been notified and I do not believe I ever requested this credit card, which presented just problems. This having a knock on effect elsewhere of course. - Different reasoning / SLA's / no coherence / no recall of my previous requests. - Emailing the complaint department and asked to chase around in circles, as no secure method of communication is in place. Reviewed on: 22nd April 2021

Excellent card to have

This is a good bank with excellent customer service support. They are also a responsible lender. Reviewed on: 16th April 2021

Easy access

Easy enough to use no hassle and definitely no pressure from Cashplus Reviewed on: 16th April 2021

Very very helpful

I have found them to be very helpful and friendly. Reviewed on: 15th April 2021

Realistic credit limit and very efficient

Efficient application process realistic limit easy to read statement and very good customer service Reviewed on: 15th April 2021

Great service

Polite and great services easyvpayments Reviewed on: 15th April 2021

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