Zuto reviews

Zuto reviews
Verified businesses always have up to date contact details and can respond to reviews.
Review summary
People rate this company as Average based on 114 product reviews
Latest positive rating
Zuto - Leave it in their hands
I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset,... I recently had the pleasure of working with Zuto to secure car finance, and I couldn't be more satisfied with the experience. From the outset, Zuto demonstrated a commitment to customer service that set them apart from other finance companies I've encountered. The process began with a straightforward and user-friendly online application. Zuto’s platform is intuitive, making it easy to input necessary information and understand the next steps. What truly impressed me was the promptness of their response. Within hours, I was contacted by a knowledgeable representative who walked me through the available options. Zuto’s team took the time to understand my financial situation and car preferences. They presented a range of financing options tailored to my needs, ensuring I felt comfortable and informed before making any decisions. Their transparency regarding interest rates, monthly payments, and total costs was refreshing and greatly appreciated. Communication throughout the process was excellent. Zuto kept me updated at every stage, from the initial application to the final approval. They liaised directly with the car dealership, which significantly reduced the stress on my end and streamlined the entire process. One standout aspect of Zuto’s service was their willingness to go the extra mile. When there were minor hiccups with the dealership, Zuto’s team stepped in to resolve the issues promptly, ensuring the process remained smooth and hassle-free for me. In conclusion, Zuto provided a seamless and efficient car finance experience. Their dedication to customer service, combined with their expertise in car financing, makes them a top choice for anyone looking to finance a vehicle. I wholeheartedly recommend Zuto to anyone in need of car finance solutions. Read more Read less

Latest negative rating
Worst purchase experience
hey were helpful in getting the finance sorted quickly, however I ended up buying a car from one of their trusted dealerships and the car... hey were helpful in getting the finance sorted quickly, however I ended up buying a car from one of their trusted dealerships and the car is worth as much as a wheelbarrow. On the day of collection it broke down, I was left stranded on the M4 after recovery and had to make my own way back home. The car was returned being told it was fixed, it was not. 2 days later the car wont start and it is not the battery. The car is leaking fluids everywhere. I have contacted the finance company, Zuto and the dealer to take back the car and refund all my expenses as I no longer want the car within my 7 days and no one is getting back to me. Now I am financing, paying insurance and road taxing a car I cant drive. What a terrible experince. Avoid! Once they hav eyour money they do not help you further. Read more Read less

About Zuto
Looking for reviews of car finance providers online? At Smart Money People, we’re building the biggest source of Zuto reviews anywhere. If you’re a previous Zuto customer, please share your experience and help out our community, or read existing Zuto reviews if you’re thinking of becoming a customer. With your reviews, we can help others find the best products for them!
Zuto at a glance
Reviews for Zuto
Showing 11 of 114 company reviews • Last reviewed within 7 days
Worst purchase experience
hey were helpful in getting the finance sorted quickly, however I ended up buying a car from one of their trusted dealerships and the car... hey were helpful in getting the finance sorted quickly, however I ended up buying a car from one of their trusted dealerships and the car is worth as much as a wheelbarrow. On the day of collection it broke down, I was left stranded on the M4 after recovery and had to make my own way back home. The car was returned being told it was fixed, it was not. 2 days later the car wont start and it is not the battery. The car is leaking fluids everywhere. I have contacted the finance company, Zuto and the dealer to take back the car and refund all my expenses as I no longer want the car within my 7 days and no one is getting back to me. Now I am financing, paying insurance and road taxing a car I cant drive. What a terrible experince. Avoid! Once they hav eyour money they do not help you further. Read more Read less
Absolutely Appalling Aftercare and Service
After arranging finance and purchasing a van and warranty through Zuto, the dealership sold the van without notice. I chose to cancel/postpone the purchase and... After arranging finance and purchasing a van and warranty through Zuto, the dealership sold the van without notice. I chose to cancel/postpone the purchase and asked Zuto to begin the unwind process. I was told it would take 3–5 days and that I’d be refunded for the warranty. Instead, I spent the next two months chasing them—calling repeatedly—only to be told the dealership hadn't returned the funds. Once that was resolved, I still wasn’t refunded for the warranty. More calls followed, only to be told it hadn’t been cancelled at all. To make matters worse, I then received an email claiming they couldn’t cancel the warranty because it had been over 14 days—even though I cancelled within 8. Only after berating customer service on a final call did someone finally take action and resolve it. This company has zero aftercare, held on to money owed to me for over two months, and their delay in cancelling the finance negatively impacted my credit score. Avoid at all costs—once they’ve made the sale, you’re on your own. Read more Read less
Products from Zuto
Showing all products offered by Zuto
Car Finance
by ZutoAt Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or...
Car Finance
by ZutoAt Smart Money People, we're one of the leading places for Zuto Car Finance reviews online. If you're looking to see how customers rate Zuto, read our reviews below, or...
We are Smart Money People
Join 2 million active users who make better financial decisions with the power of reviews.
Create an accountProtecting trust by verifying companies and reviewers
The only site that specialises in financial services
Providing everyday people with a voice