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1st Choice Insurance: Business insurance reviews

View other 1st Choice Insurance products
4.91
Based on 322 reviews, last reviewed 30th Oct 2025
325% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
2 star
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and well managed by the team Very good and well managed by the team Reviewed on: 30th October 2025
Lift Smart Solutions Ltd 's avatar
Lift Smart Solutions Ltd

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane
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About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (322)

1st Choices' customer service levels are world class!

5
1st Choices' customer service levels are world class! My insurance was handled professionally with an incredible personal touch. They we're able to answer my seemingly infinite questions and handled the many changes I made along the way expertly. I formed a personal relationship with Ran, she was very patient with me as a start up business and I feel like she covered all my risk exposure beautifully. Reviewed on: 19th August 2025
Sam T's avatar
Sam T

Outstanding customer service

5
Rhiann was so knowledgeable and helpful in getting our insurance renewed. Nothing was too much trouble and her customer service was outstanding. Reviewed on: 18th August 2025
Kathryn W's avatar
Kathryn W

Great, friendly staff, thank you.

5
Great, friendly staff, thank you. Easy to work with and communicate to. Will reccomend to others. Thank you Reviewed on: 14th August 2025
Chloe A's avatar
Chloe A

1st Choice Insurance set the standards......

5
1st Choice Insurance set the standards in the commercial insurance space and a great company to work alongside. All members of staff are professional and a pleasure to work with. I'd have no hesitation in recommending 1st Choice to family and friends for their insurance needs. Reviewed on: 14th August 2025
Ben M's avatar
Ben M

Very Friendly Service

5
I spoke with William initially and he was very friendly and very knowledgeable, after the set up was complete I have had EMAIL communication with Beckie and she has been super helpful too. Reviewed on: 12th August 2025
Phil R's avatar
Phil R

1st Choice are acceptional!

5
We've worked with 1st Choice for just under a year now. They are acceptional at handling customer enquiries. As a business, they strive for growth, and have a great work ethic! Reviewed on: 24th July 2025
Jimmy B's avatar
Jimmy B

I was struggling to find a suitable small fleet insu...

5
I was struggling to find a suitable small fleet insurance ist Choice exceeded my expectations and in one day Reviewed on: 11th July 2025
John T's avatar
John T

Incredible!

5
I honestly couldn't of asked for a better experience from start to finish it was brilliant. The lady (Ranjeeta Gill) who has been dealing with my case is absolutely amazing! So helpful and thorough, explained everything perfectly, and went above & beyond to help us get the best quote out there! I wish I could keep Ranjeeta, she is a credit to 1st choice!! Reviewed on: 9th July 2025
Paige R's avatar
Paige R

From the first contact 1st Choice were extremely pro...

5
From the first contact 1st Choice were extremely professional. They explained everything clearly and made sure I fully understood exactly what I was getting and the costs involved Reviewed on: 9th July 2025
Lakeside's avatar
Lakeside

1st Class Service

5
The company was helpfull, Listening to our requirments and sorting a policy that best suited our needs, 1st Class Service Reviewed on: 7th July 2025
Brian S's avatar
Brian S

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