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East Kilbride Credit Union reviews

East Kilbride Credit Union's logo
Rated Excellent 4.95/5

East Kilbride Credit Union reviews

Verified business Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,078 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for East Kilbride Credit Union have trended positively over the past 90 days

East Kilbride Credit Union is loved for its friendly, helpful staff who make saving and borrowing straightforward and stress-free. The Savings and Secured loan products are praised for easy access, great rates, and a community feel. Some wish the dividend rates were better, but overall it’s a trusted local gem.

Positive themes

  • East Kilbride Credit Union’s staff are consistently friendly, helpful and knowledgeable.
  • Savings with East Kilbride Credit Union is easy to manage online or in person with quick access to funds.
  • Secured loans from East Kilbride Credit Union are quick to arrange with friendly and helpful staff.

Negative themes

  • Dividend rates on savings are low or absent which puts some off investing more.
  • Some find the EKCU website and online forms a bit clunky and could be easier to use.
  • A few mention concerns about credit scoring changes affecting loan applications.
Summarised by AI
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About East Kilbride Credit Union

East Kilbride Credit Union is an organisation that’s owned by its members.

It's not-for-profit organisation so any profits made are reinvested to offer better rates and services to members. East Kilbride Credit Union have been providing financial services in East Kilbride for over 42 years and recently extended to anyone living or working in South Lanarkshire, North Lanarkshire, Renfrewshire and East Renfrewshire.

East Kilbride Credit Union offer savings accounts and loans.

East Kilbride Credit Union at a glance

Contact details

Phone
01355 224771
Email
[email protected]
Social media

Reviews for East Kilbride Credit Union

Showing 11 of 1078 company reviews Last reviewed within 7 days

Happy member

Secured loan 6th July 2026

I have been a member for over 20 years. Staff are friendly and make process straightforward when applying for loans.

Rated Excellent 5.00/5
Read more product reviews

Hassle free nothing is a problem always very profess...

Unsecured loans 5th July 2026

Hassle free nothing is a problem always very professional

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    I’ve used East Kilbride Credit Union for many years...

    I’ve used East Kilbride Credit Union for many years and I always found it to be an excellent service. I recently took out a loan,... I’ve used East Kilbride Credit Union for many years and I always found it to be an excellent service. I recently took out a loan, business was done quickly and money deposited in my bank account within a few hours, can’t speak highly enough of this Credit Union. Read more Read less

    {"display":"John L","full_name":"John L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    John L 5th July 2026
  • 5.00/5

    No fuss no problems.

    Saving with the credit union is so easy and uncomplicated. They keep you up to date with info and always keen to improve their services... Saving with the credit union is so easy and uncomplicated. They keep you up to date with info and always keen to improve their services wherever needed. And so easy to contact and get advice from. Read more Read less

    {"display":"Karen G","full_name":"Karen G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Karen G 5th July 2026
  • 5.00/5

    EKCU a great place to save

    I recently moved to EK and heard about ekcu I was lucky enough to have some money so I put it into EKCU the process was simple

    {"display":"J","full_name":"J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    J 4th July 2026
  • 5.00/5

    Staff always friendly and helpful

    Staff always friendly and helpful

    {"display":"AD","full_name":"AD","avatar":{"url":"\/assets\/uploads\/avatars\/users\/881399.png"}}'s avatar
    Savings
    AD 4th July 2026
  • 5.00/5

    I like the way you can save so easy.

    I like the way you can save so easy.

    {"display":"Anne D","full_name":"Anne D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anne D 4th July 2026
  • 5.00/5

    Customer Focused

    Anytime I wish to withdraw online, it is quick and customer service let's me know by email that the monies are through. I don't need... Anytime I wish to withdraw online, it is quick and customer service let's me know by email that the monies are through. I don't need to wait a lengthy time. It gives customers a person centred approach without a doubt. Read more Read less

    {"display":"Lisa","full_name":"Lisa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lisa 4th July 2026
  • 5.00/5

    Needed another loan as it's so hard these days.

    Needed another loan as it's so hard these days. Prices going up, bill going up and sometimes it's hard to see how your going to... Needed another loan as it's so hard these days. Prices going up, bill going up and sometimes it's hard to see how your going to get thru it. Thanks to EKCU it gives you some breathing space. Staff are always friendly and knowledgeable. They go out their way to help their customers. Love the EKCU Read more Read less

    {"display":"Alex G","full_name":"Alex G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/534835.png"}}'s avatar
    Secured loan
    Alex G 4th July 2026
  • 5.00/5

    Always had a good experience with them easy to get...

    Always had a good experience with them easy to get in touch and always on hand should I need help

    {"display":"Janet ","full_name":"Janet ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Janet 4th July 2026
  • 5.00/5

    Service is always above and beyond.

    I'm using the app more, it's always reassuring to know that the excellent team are there to help if required

    {"display":"Diane Stewart","full_name":"Diane Stewart","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1037227.png"}}'s avatar
    Savings
    Diane Stewart 4th July 2026

    Products from East Kilbride Credit Union

    Showing all products offered by East Kilbride Credit Union

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