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East Kilbride Credit Union reviews

East Kilbride Credit Union's logo
Rated Excellent • 4.95/5

East Kilbride Credit Union reviews

Verified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,002 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for East Kilbride Credit Union have trended negatively over the past 90 days

East Kilbride Credit Union shines for its friendly, helpful staff and easy-to-use savings and loan services. The app and online features make managing money straightforward, while the community feel and personal touch really stand out. Some wish for better dividend rates and more online options, but overall it’s a trusted, caring place to save and borrow.

Positive themes

  • East Kilbride Credit Union’s staff are consistently friendly, helpful and professional.
  • Savings and loan processes with East Kilbride Credit Union are easy and efficient.
  • The East Kilbride Credit Union app and online services make saving and borrowing simple.

Negative themes

  • Some find the dividend rates low which affects savers’ returns at East Kilbride Credit Union.
  • A few wish for more online options and an improved app experience with East Kilbride Credit Union.
  • Parking at the East Kilbride Credit Union branch can be tricky for some visitors.
Summarised by AI
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About East Kilbride Credit Union

East Kilbride Credit Union is an organisation that’s owned by its members.

It's not-for-profit organisation so any profits made are reinvested to offer better rates and services to members. East Kilbride Credit Union have been providing financial services in East Kilbride for over 42 years and recently extended to anyone living or working in South Lanarkshire, North Lanarkshire, Renfrewshire and East Renfrewshire.

East Kilbride Credit Union offer savings accounts and loans.

East Kilbride Credit Union at a glance

Contact details

Phone
01355 224771
Email
[email protected]
Social media

Reviews for East Kilbride Credit Union

Showing 11 of 1002 company reviews • Last reviewed within 7 days

Great Interest rates for borrowing money and flexibi...

Savings • 14th June 2026

Great Interest rates for borrowing money and flexibility for repayments. Friendly staff. A fantastic asset for the town. Definitely recommend people to join.

{"display":"Frances O","full_name":"Frances O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Transctions and good dealings with staff

Savings • 13th June 2026

Easy and smooth transactions , borrowing and savings

{"display":"james e","full_name":"james e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews
  • 5.00/5

    Excellent customer service

    Any time I've had dealings with the staff, they have always been polite and very helpful.

    {"display":"Wmc","full_name":"Wmc","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Wmc 13th June 2026
  • 5.00/5

    Very prompt reply to emails also issues dealt with v...

    Very prompt reply to emails also issues dealt with very quickly and efficiently

    {"display":"Marie Murray ","full_name":"Marie Murray ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Marie Murray 13th June 2026
  • 5.00/5

    Helpful, friendly staff.

    Helpful, friendly staff. Good location. The app is easy to access and navigate. Great way to put money away for a rainy day.

    {"display":"Gillian D","full_name":"Gillian D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gillian D 13th June 2026
  • 5.00/5

    Since joining EKCU I have been saving regularly and...

    Since joining EKCU I have been saving regularly and have benefited from loans at a very reasonable rate.

    {"display":"Robert H","full_name":"Robert H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Robert H 13th June 2026
  • 5.00/5

    great new online portal easy to use

    great new online portal easy to use

    {"display":"Paul H","full_name":"Paul H","avatar":{"url":"\/assets\/uploads\/avatars\/users\/956201.png"}}'s avatar
    Savings
    Paul H 13th June 2026
  • 5.00/5

    great staff very friendly and always there

    great staff very friendly and always there

    {"display":"Anne b","full_name":"Anne b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anne b 13th June 2026
  • 5.00/5

    Very professional

    Very professional and always quick to respond

    {"display":"Sheila L","full_name":"Sheila L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sheila L 13th June 2026
  • 5.00/5

    Great service, friendly staff.

    Always great service, prompt responses to queries. Helpful friendly staff.

    {"display":"Hazel M","full_name":"Hazel M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Hazel M 12th June 2026
  • 5.00/5

    Friendly helpful Good advice.

    Friendly helpful Good advice..Always available or make time to explain any queries.Overall Great Team

    {"display":"Deborah Dickson ","full_name":"Deborah Dickson ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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