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East Kilbride Credit Union reviews

East Kilbride Credit Union's logo
Rated Excellent 4.97/5

East Kilbride Credit Union reviews

Verified business Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 886 product reviews

Average score of 4.97/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for East Kilbride Credit Union have trended positively over the past 90 days

East Kilbride Credit Union is loved for its friendly, helpful staff and easy loan process. People appreciate the straightforward saving options and quick access to funds. The app and online services make managing money simple, though some wish for better opening hours and improved dividends.

Positive themes

  • East Kilbride Credit Union staff are friendly, helpful, and make everything easy.
  • Loans with East Kilbride Credit Union are quick to apply for and affordable.
  • East Kilbride Credit Union's online app and services are easy to use and handy.

Negative themes

  • Some find East Kilbride Credit Union's opening hours too limited.
  • A few mention low or no dividends on savings as a downside.
  • The online banking app can be clunky or crash sometimes.
Summarised by AI
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About East Kilbride Credit Union

East Kilbride Credit Union is an organisation that’s owned by its members.

It's not-for-profit organisation so any profits made are reinvested to offer better rates and services to members. East Kilbride Credit Union have been providing financial services in East Kilbride for over 42 years and recently extended to anyone living or working in South Lanarkshire, North Lanarkshire, Renfrewshire and East Renfrewshire.

East Kilbride Credit Union offer savings accounts and loans.

East Kilbride Credit Union at a glance

Contact details

Phone
01355 224771
Email
[email protected]
Social media

Reviews for East Kilbride Credit Union

Showing 11 of 886 company reviews Last reviewed within 7 days

I have been saving for over 15 years.

Savings 13th April 2026

I have been saving for over 15 years. I have used the loan facility many times. Always helpful when I need a loan.

{"display":"E C","full_name":"E C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
E C
Rated Excellent 5/5
Read more product reviews

When I've went into office the staff were very frien...

Savings 13th April 2026

When I've went into office the staff were very friendly & dealt with my enquiry efficiently & promptly. I use the Credit Union for saving,... When I've went into office the staff were very friendly & dealt with my enquiry efficiently & promptly. I use the Credit Union for saving, with the intention of providing my Grandchildren with a gift on their 18th birthdays. The office is near our town centre & very accessible. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Excellent staff

    Friendly staff and lovely atmosfere in office

  • 5/5

    They went through everything with me very professional!

    They went through everything with me very professional!

    {"display":"Gordon B","full_name":"Gordon B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secure loan
    Gordon B 13th April 2026
  • 5/5

    Great community service from EKCU

    We’ve been with EKCU for years now. Whether online or in person staff are always efficient & personable. A great community service.

    {"display":"El F","full_name":"El F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    El F 13th April 2026
  • 5/5

    Always a great experience and easy to talk to.

    Always a great experience and easy to talk to. Any problems sorted quick and efficiently.

    {"display":"Me","full_name":"Me","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Me 13th April 2026
  • 5/5

    Great service

    Everyone at EKCU is very friendly and knowledgeable. They are keen to help and they provide an excellent service and are very affordable.

    {"display":"Jacqueline L","full_name":"Jacqueline L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secure loan
    Jacqueline L 11th April 2026
  • 5/5

    Savings account.

    Easy to add and withdraw money into account. Friendly and helpful staff.

    {"display":"Audrey F","full_name":"Audrey F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Audrey F 11th April 2026
  • 5/5

    Simple and Easy

    Everything went smooth no hiccup couldn’t b happier and very easy

    {"display":"Paul D","full_name":"Paul D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secure loan
    Paul D 11th April 2026
  • 5/5

    Always very helpful information on savings and loans

    Always very helpful information on savings and loans

    {"display":"Gordon roden","full_name":"Gordon roden","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gordon roden 10th April 2026
  • 5/5

    Excellent

    I have been a member for many years & the customer service is excellent

    {"display":"Fiona M","full_name":"Fiona M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Fiona M 10th April 2026

    Products from East Kilbride Credit Union

    Showing all products offered by East Kilbride Credit Union

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