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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1703 reviews)

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4.94

Based on 1,703 reviews, last reviewed 28th Apr 2026

72200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great savings interest rates , fast acknowledgement... Great savings interest rates , fast acknowledgement of deposits and withdrawals , easy to use app Reviewed on: 28th April 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1703)

Simple and Stress Free

Monument Savings Bank has been a great experience so far. The app is easy to use, the rates are competitive, and everything feels secure and well-managed. I also appreciate the smooth onboarding process and clear communication. It makes saving simple and stress-free. Highly recommend for anyone looking for a reliable savings account. Reviewed on: 15th April 2026

App is easy to navigate & to see your savings...

App is easy to navigate & to see your savings grow Reviewed on: 15th April 2026

Direct access by telephone

Anything that l found confusing was explained with patience and courtesy by speaking to a representative on the telephone. Reviewed on: 15th April 2026

Good help full

Great very helpful and good web site Reviewed on: 15th April 2026

I value being able to speak to a person without goin...

I value being able to speak to a person without going though AI first. The rates are great, the app is logical and well-designed and is easy to navigate. Excellent security, a designated bank account for ease of withdrawals is smart. Reviewed on: 15th April 2026

Easy savings experience.

Saving with Monument has been one of the easiest and straightforward experiences I have had with a bank account. The app is very accessible for me. Reviewed on: 15th April 2026

Easy to open and good interest rates

Easy to open and good interest rates Reviewed on: 15th April 2026

Excellent App and when you call a real person answer...

Excellent App and when you call a real person answers the phone very quickly. Excellent service Reviewed on: 15th April 2026

All round great

Easy app. Excellent service and good rates. What more do you need. Reviewed on: 15th April 2026

Smooth and Effortless Experience

Setting up my account was quick and straightforward, with minimal effort required on my part. The process was smooth and well‑designed, resulting in a very positive experience. Reviewed on: 15th April 2026

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