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Monument: Savings reviews

Name: Savings
Rating: 4.86 (370 reviews)

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4.88

Based on 370 reviews, last reviewed 16th Mar 2025

26600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent customer service Excellent customer service everytime, backed up with an amazing app. Reviewed on: 16th March 2025

Latest lowest rating:

1

STAY AWAY Would not recommend anyone who are thinking to move their money into monument savings because of their interest rates. I have a large sum of cash whi... Read more Reviewed on: 9th September 2024

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (370)

Easy to manage and good interest rates.

I chose Monument for my savings as it was recommended by the Martin Lewis website and the interest rate was one of the highest. Since then I've been impressed by the ease and simplicity of managing my accounts. Withdrawals are simple and when I moved house changing my address details all went smoothly. I'm staying with Monument for the foreseeable future as I'm very happy with them. Reviewed on: 28th February 2025

Good customer service, clear communication via email...

Good customer service, clear communication via email and in app notifications and competitive rates. Never had an issue with the service provided. Reviewed on: 28th February 2025

Good rates, simple and intuitive platform and service.

Good rates, simple and intuitive platform and service. Reviewed on: 28th February 2025

good interest rate

A very good interest rate, easy to manage app Reviewed on: 28th February 2025

Fantastic bank for your savings

Very competitive, rate of interests for my savings. Easy to open up an account, easy transfer and withdrawals, statements on line in the app. I am very happy with The Monument bank Reviewed on: 28th February 2025

A bank of Champions

Good rates and opening account was a breeze. Communication from the bank is excellent at all times. I would not hesitate to recommend their services. Reviewed on: 28th February 2025

Simple to use app and good rates paid di...

No problems simple to use app and good rates paid directly into your bank account Reviewed on: 28th February 2025

Best rates for savings accounts

Monument offers the best rates for savings accounts and they haven’t changed rates so far which has made banking with them a lot easier and takes the hassle out of savings. You feel as if your money is safe, it’s always easy to access and transfers are instant. Reviewed on: 28th February 2025

I'm very happy with Monument Bank been with them sin...

I'm very happy with Monument Bank been with them since April 24 - great service, choice of accounts & easy to use app. Reviewed on: 28th February 2025

EXCELLENT SERVICE,CANNOT FAULT

I opened my account 9 months ago after seeing it advertised on Martin Lewis’s website…….the app is really easy to navigate and my interest has consistently gone in on time.I get text confirmation for deposits and withdrawals for extra clarification.Phone calls are answered very swiftly and the staff are very professional.My Husband has recently opened a separate account with Monument as we were so pleased with their excellent service 10/10. Reviewed on: 28th February 2025

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