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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Helped me out loads when I was struggling with money...

Helped me out loads when I was struggling with money have recommend to friends and family Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jas, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 14th July 2025

Always there when I need a helping hand, quick and e...

Always there when I need a helping hand, quick and easy application Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

Fantastic company fantastic team

Every time I've had to ring or send an email nothing is ever to much trouble.Absolutely fantastic company I carnt recommend them enough Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gemma, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

Brilliant

Been with this company 4 years and it’s amazing Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

Never had a problem with them.

Never had a problem with them. Very helpful if need to speak to someone. Brilliant customer service and brilliant company Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 14th July 2025

Always very helpful & informative, great customer se...

Always very helpful & informative, great customer service. Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chloe, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

Excellent customer service always

Excellent customer service always Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Carly, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

I’ve been with pennie for 3 years now and I’ve never...

I’ve been with pennie for 3 years now and I’ve never had a problem the staff are lovely and resolve the matter in no time, staff are so happy to help and are so keen to help in anyway they can get polite and very good customer service Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kim, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

Never any issues

Never any issues always helpful no matter the question and always pay within the time stated, any delays were kept informed Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Beth, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th July 2025

Easy and brilliant service, to use

Easy and brilliant service, to use Reviewed on: 14th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Deana, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

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