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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1326 reviews)

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4.92

Based on 1,326 reviews, last reviewed 8th Aug 2026

77% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Helped me in many ways like birthdays and things lik... Helped me in many ways like birthdays and things like that Reviewed on: 8th August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1326)

Easy to use and quick and efficient

Easy to use and quick and efficient Reviewed on: 7th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jennifer, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 8th April 2025

Absolutely amazing company and staff are very helpfu...

Absolutely amazing company and staff are very helpful with everything Reviewed on: 7th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Alice, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 8th April 2025

Customer since 2021

I've been with PCCU since 2021 after coming from another credit union that were terrible in my opinion.The customer service from PCCU is always 5star the loan department are a credit to the team too.If you need a loan,savings account,family loan or just saving for Christmas then sign up you won't regret it. Reviewed on: 7th April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lucy, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks Response date: 8th April 2025

Very good customer service would deffo recommend

Very good customer service would deffo recommend Reviewed on: 2nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jake, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 3rd April 2025

Fantastic.

Fantastic. I have been through a lot recently and found myself in hardship through no fault of my own. The Pennines community credit union has helped me in more ways than they could realise and I am able to decorate the house I have moved into with my children. I’m very grateful that this help is available and encourage others to use it. Reviewed on: 2nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Marie, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. We are so pleased we could help. Many thanks! Response date: 2nd April 2025

I applied for a loan and the whole process has been...

I applied for a loan and the whole process has been a good experience. We are all in a place where help and support is needed in many areas financially is a big one. Reviewed on: 2nd April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Neil, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 2nd April 2025

Been with credit union for over 14 years and never h...

Been with credit union for over 14 years and never had a problem always been helpful Reviewed on: 1st April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nicole, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 2nd April 2025

Very good

Very good thanks so much for getting Reviewed on: 1st April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Dayana, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 2nd April 2025

very happy

been with pccu for quiet a few years now always great friendly service thankyou Reviewed on: 1st April 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Vicki, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 2nd April 2025

Great response and fast at helping aswell

Great response and fast at helping aswell Reviewed on: 31st March 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Courtney, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 2nd April 2025

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