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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1155 reviews)

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4.97

Based on 1,155 reviews, last reviewed 27th Apr 2026

1975% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Been with these a few years now, brilliant for savin... Been with these a few years now, brilliant for saving & simple loans for them unexpected things, simple to use and always great communication Reviewed on: 27th April 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1155)

Very friendly and great at replying and quick with p...

Very friendly and great at replying and quick with payments and easy to do Reviewed on: 18th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 18th July 2025

Very easy to use and a simple process.

Very easy to use and a simple process. Real life saver when you're in need. Thank you. Reviewed on: 17th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jade, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 18th July 2025

Friendly and professional service.

Friendly and professional service. Apps are easy to use but you know if assistance is required a real person will help with enquiries Reviewed on: 17th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi CP, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 18th July 2025

Excellent financial support, loans and savings

Excellent financial support, loans and savings Reviewed on: 17th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Beth, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 18th July 2025

Absolutely amazing always quick n very friendly serv...

Absolutely amazing always quick n very friendly service lovely people on the phone Reviewed on: 17th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Keri, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 18th July 2025

Friendly and helpful knowledgeable staff.

Friendly and helpful knowledgeable staff. Great place to save and borrow. Would highly recommend to anyone looking to save or borrow. The app is also fantastic to navigate and its great being able to see your loan and savings balances in real time. Reviewed on: 17th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gemma, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 18th July 2025

Over 10 uears of being a credit union customer..

I have used credit union for over 10 years now and would never go back to payday laons ect... they have helped me out in so mamy times of financial strain... and also helped me save all uear round for christmas. Reviewed on: 17th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lynz, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 18th July 2025

I have been with PCCU for over 6 years and they have...

I have been with PCCU for over 6 years and they have been a life line when needed the most. Would definitely recommend Reviewed on: 17th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sabrina, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 18th July 2025

Super friendly interactions, clear instructions, spe...

Super friendly interactions, clear instructions, speedy turnarounds, easy to use app, easy to understand documents, easy applications. The whole process is just so quick, with great responses and easy understanding. Reviewed on: 17th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Abbie, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 18th July 2025

Amazing and staff so supportive and never judge

Amazing and staff so supportive and never judge Reviewed on: 17th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emoji Lilli, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 17th July 2025

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