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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

When I was needing a help this union was the best he...

When I was needing a help this union was the best help I could receive. Easy to use and efficient Reviewed on: 12th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Anca, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

PCCU to the rescue

My washing machine had broken and with an under 2 and another child at school, I desperately needed a new washing machine. With the family loan, I was quickly approved and able to order a new washing machine to resume normality. Reviewed on: 12th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Louise, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 14th July 2025

Helped save my kids christmas

They helped me when I was in a really bad financial difficulty, I thought my kids christmas was going to be awful but thanks to credit union they helped save my kids christmas. I am so thankful to them. Wouldn't go anywhere else. Amazing company Reviewed on: 12th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chell, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 14th July 2025

They have helped me with everything

They have helped me with everything Reviewed on: 12th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kayleigh, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

Always happy to help always friendly

Always happy to help always friendly Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ian, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

Always a friendly service from staff

Always a friendly service from staff Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jessica, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

I’m One happy customer thankyou to Pennines union fo...

I’m One happy customer thankyou to Pennines union for been that helping hand in the time of need. I love ur service u provide ive recommended you to all my family and friends. Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kelly, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 14th July 2025

Excellent

Very fast at helping families in the times of need. Great customer service. All round amazing what they do for families Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

I was in a really bad place and did not know where t...

I was in a really bad place and did not know where to start my friend said try this company so I did and they did not judge me they helped me and from that day I have had many more loads from them my first load got me out of a dark place and on the road to recovery it was a very bad time for me and my family I did not know which way to turn I was living on a pension and paying one company £240 week in loan repayments but now I am happy paying £200 a month and having top up when I need them and the company I was paying £240 a week was paid off and because of pennine community I am free and my family and me are so much better off because of them. I would recommend anyone who is financially in trouble to get help from them they could change your life like they have me Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tess, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 14th July 2025

Very professional, experienced but friendly and exce...

Very professional, experienced but friendly and exceptionally helpful team of staff. Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gerard, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 14th July 2025

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