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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1155 reviews)

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4.97

Based on 1,155 reviews, last reviewed 27th Apr 2026

1975% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Been with these a few years now, brilliant for savin... Been with these a few years now, brilliant for saving & simple loans for them unexpected things, simple to use and always great communication Reviewed on: 27th April 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1155)

My review

Helps in everything and i get my loan quick Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Gabriella, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

Great at providing loans but paying back is a little...

Great at providing loans but paying back is a little steep and should be reduced Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natasha, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 14th July 2025

It's okay for getting smaller lawns but no good for...

It's okay for getting smaller lawns but no good for getting larger loans even if you've been with them for over nearly 10 years. Held back just like the larger Loan companies because you're disabled and unemployable Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Mr K, Thank you for taking the time to leave us a review and for being a loyal member for nearly 10 years – we truly appreciate your continued support. We’re really sorry to hear that you feel let down by your recent experience. That’s never how we want any of our members to feel. We understand how frustrating it can be when a loan decision doesn’t go the way you’d hoped, especially after such a long relationship with us. Please be assured that we never judge anyone based on their personal circumstances, and disability or employment status is never a reason for being declined. Every application is assessed carefully and fairly, with the aim of making sure any loan we offer is affordable and responsible. We’d really like the chance to talk things through with you and see if there’s anything more we can do to help or explain. If you feel comfortable doing so, please get in touch with our team directly. Thank you again for your honest feedback – it helps us reflect and improve. Response date: 14th July 2025

Staff are brilliant and super helpful

Staff are brilliant and super helpful Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ainsley, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 14th July 2025

Amazing experience within the family loan and savings.

Amazing experience within the family loan and savings. Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Simone, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 14th July 2025

Happy people

Always happy to help customers with any queries we have Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Donna, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 14th July 2025

Was very quick and efficient got brilliant help from...

Was very quick and efficient got brilliant help from them when needed Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Collette, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 14th July 2025

Great helpful staff that go above and beyond.

Great helpful staff that go above and beyond. Quick process that can all be done on the app. I honestly would of struggled so much if it wasn’t for PCCU. Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kerry, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

Lovely to work with, all staff member kind and caring.

Lovely to work with, all staff member kind and caring. Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tyler, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 14th July 2025

always accurate

always accurate on timetime everything is very well thought out, people who sometimes don't have finances and they did it easily and quickly Reviewed on: 11th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Marin, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 14th July 2025

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