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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Really good service excellent communication and real...

Really good service excellent communication and really reliable service Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Maria, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 8th July 2025

Was easy an vey straight forward

Was easy an vey straight forward Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sam, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 8th July 2025

Friendly efficent staff easy to deal.

Friendly efficent staff easy to deal.with Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Helen, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 8th July 2025

Fantastic speedy service as always

Fantastic speedy service as always Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Hollie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 8th July 2025

Well done!

They have helped me a few times and made sure I’ve been informed correctly, looked after me, and made sure I’m a happy valued member. Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katy, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 8th July 2025

Great structure for family loans

Great structure for family loans Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jasmine, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 7th July 2025

It's a win win situation!

Never had a problem with credit union always my go to for when I need a loan, they are quick and reliable. You can save as well as get a loan, any extra money you have spare you can take out, it's a win win situation for me I love it! Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katy, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 7th July 2025

Always fast and helpful, helps people save money and...

Always fast and helpful, helps people save money and let’s people borrow money safely Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Moll, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 7th July 2025

They are an absolutely brilliant company very helpfu...

They are an absolutely brilliant company very helpful and to have savings as well as borrowing money is brilliant Reviewed on: 7th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sameena, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 7th July 2025

Excellent service

When I heard about PCCU I was probably at the lowest point in my life. I didn't think they would be able to help me, however, that christmas I was able to make sure that Santa came for my little boys. They communicate extremely well, the app is so easy to use and everything is very clear. I have been using them now for 4 years and have also started saving with them. Excellent service all.round.. Reviewed on: 6th July 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Suzanne, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 7th July 2025

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