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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

PCCU is an amazing service.

PCCU is an amazing service. I have had multiple family loans and the staff are super efficient at delivering a 5* service. They are always very prompt on paying out and always there to help. I really rate the fact that they are looking at how to help the community unlike other loan companies. Their rates are the best around and I wouldn't go elsewhere now and fully recommend them to Family and friends Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sara, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks for the recommendation. Response date: 1st July 2025

Always there when I needed there help whenever you c...

Always there when I needed there help whenever you contact them they reply fast and are so reliable Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Karl, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 30th June 2025

Very handy for unexpected situations or just extra c...

Very handy for unexpected situations or just extra cash for a much needed holiday new car house renovation. Fantastic customer service providing help in all areas were there can . Fast reliable loans for fantastic convenience. Hassle free easy to apply been with pccu for years there amazing Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 30th June 2025

PCCU employees are top shelf in providing excellents

Pennine community credit union employees are very helpful in advising affordable lending as well as supporting to save. I've found using this service so helpful when I've needed it. Using the app is very easy to navigate round also. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nikki, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 30th June 2025

Great customer service

Amazing customer service always friendly and helpful on the phone Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Keann, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 30th June 2025

Never had a problem.

Never had a problem.. always been helpful with the customer service when I've needed and just all in all brilliant Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Carey, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 30th June 2025

Whenever I’m struggling I can always count on pennin...

AMAZING!! Whenever I’m struggling I can always count on pennine community credit I’ve loaned off them loads and always easy to pay back. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Bethany, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 30th June 2025

Very good

Very good and very fast response Reviewed on: 29th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Bethany, Thank you for taking the time to leave us a review. We would really like to be able to make this a 5* review, please could you email us at [email protected] so we can look into this further. Many thanks Response date: 30th June 2025

Always listen without judgement, excellent customer...

Always listen without judgement, excellent customer service, money advice is given along with loans even before the loans are given Reviewed on: 29th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Dawn, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 30th June 2025

Peice of mind

Very easy and I felt very comfortable sorting out a loan with no judgement Reviewed on: 29th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rose, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 30th June 2025

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