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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1151 reviews)

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4.97

Based on 1,151 reviews, last reviewed 25th Apr 2026

1875% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Great and simple to use good value Great and simple to use good value Reviewed on: 25th April 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1151)

There at a time of need and helps save too...

There at a time of need and helps save too Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Janette, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Helpful staff and always a speedy answer and turn ar...

Helpful staff and always a speedy answer and turn around for a loan! Great service Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sacha, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 1st July 2025

PCCU are amazing!

PCCU have been amazing, they're super friendly, and always quick to help when needed! Transactions are seamless and the whole process is super easy! Have already recommended to multiple people, and will continue to do so! Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Hannah, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks for the recommendation Response date: 1st July 2025

Very kind and helpful, will take time to help people...

Very kind and helpful, will take time to help people, dthat app is fantastic Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nicola, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 1st July 2025

Great fast service would recommend

Great fast service would recommend Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natalie, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 1st July 2025

Lovely staff effective fast, amazing service.

Lovely staff effective fast, amazing service. Always up to date and the app is very handy to use aswell. Calling them and speaking with them over the phone is also easy Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Roxanne, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025

Pennine have been brilliant always helpful.

Pennine have been brilliant always helpful. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kirsty, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

The loan application is quick and easy, and the cust...

The loan application is quick and easy, and the customer service team respond within a couple of hours. I have been very happy with the service so far, and have recommended it to a few of my friends. The ability to increase your loan after a few months is helpful, and the savings pot is a fab idea! Thank you PCCU! Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Charisse, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks for the recommendation. Response date: 1st July 2025

Excellent every time.

Excellent every time. Fast replys and there is always someone there to help no matter the problem. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lucy, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Always helped me out and great wheb you need help...

Always helped me out and great wheb you need help also Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kayleigh, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 1st July 2025

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