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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

excellent service staff are polite and helpful

excellent service staff are polite and helpful Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Miss T, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

Extremely helpful

I have used pccu for nearly 6 years, I find them to be extremely helpful and friendly. Their loan repayments are affordable and I believe that many other credit union branches could operate more like pccu do. Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Becki, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 20th June 2025

Excellent service always there when needed

Excellent service always there when needed Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi James, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 20th June 2025

Great customer service and easy to use

Great customer service and easy to use Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kelsey, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 20th June 2025

Very easy to access and very polite when talking to...

Very easy to access and very polite when talking to them. Reviewed on: 20th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tas35, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 20th June 2025

Really good and easy to sign up and help me...

Really good and easy to sign up and help me save money Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chantelle, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

ISo helpful and amazing and easy to get help with...

So helpful and amazing and easy to get help with Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Charlotte, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

Very friendly when you call or go in.

Very friendly when you call or go in. Explained everything well. Very helpful. Been with these many years and no issues at all. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Christopher, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 20th June 2025

Ver easy to get hold of and very polite.

Ver easy to get hold of and very polite. Always on hand to help Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Charlotte, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 20th June 2025

Amazing team.

Amazing team. Always happy to help Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kateland, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

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