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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 16th Jun 2026

18700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Excellent customer service everytime Excellent customer service everytime Reviewed on: 16th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1262)

Always helped me out and great wheb you need help...

Always helped me out and great wheb you need help also Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kayleigh, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 1st July 2025

Happy member

I have been a member of Pennine credit Union for close to ten years, I am more than satisfied with their friendly, professional experiences with them if I need to withdraw from my saving via my app the money is in my bank account instantly, if I’m in need of a loan it takes on average 3 days to receive a decision, I’ve never had any problem bless efficient service 10/10 thank you for a fantastic service Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ana, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 1st July 2025

Pccu are amazing

Gey have always been kind and respectful with me they never make you wait longer then needs be and they are very warming Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lindsey, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025

My wife passed away a month ago and it been a very d...

My wife passed away a month ago and it been a very difficult time ppcu have been fantastic understanding and helped me through this difficult time Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi John,. Thank you for sharing your experience with PCCU. We are pleased we could help you through such a difficult time. Many thanks. Response date: 1st July 2025

The process is really easy and fast cant fault them...

The process is really easy and fast cant fault them about anything would definitely recommend people to use them. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lisa, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 1st July 2025

Fast and easy, even had help to make sure I was info...

Fast and easy, even had help to make sure I was informed and done everything correct. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Mark, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Have always been very helpful everything is clear an...

Have always been very helpful everything is clear and easy to understand will always come.to this company for my loans .the staff are also so lovely and polite to speak to . Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nicola, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 1st July 2025

The staff are so helpful and answers questions strai...

The staff are so helpful and answers questions straight away Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sarah, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025

kind and helpful lady’s always getting the right he...

kind and helpful lady’s always getting the right help on time Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Maria, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 1st July 2025

I feel safe with PCCU!

I feel safe with PCCU! Customer service is fantastic. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Charlotte, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

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