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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

View other Northern Community Bank (formerly Pennine Community Credit Union) products

4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Brilliant from start to finish

Quick and easy with superb customer service Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Siobhan, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 20th June 2025

They are amazing.

They are amazing. It's nice to know that they are there to help with loans and savings. Loans are dealt with right away for families struggling. Being able to go to a company for a loan and be accepted is amazing. Families know that there is help with them and if you need any help they are there instantly Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chantelle, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 20th June 2025

Brilliant customer service great support over the ph...

Brilliant customer service great support over the phone and nice people too speak too easy too use app Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leah, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 20th June 2025

Pennine have been amazing, customer seriously has be...

Pennine have been amazing, customer seriously has been perfect. Hassle free and so easy to deal with. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Soph, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

Very helpful and friendly staff helps me and my chil...

Very helpful and friendly staff helps me and my child budget. Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Michelle, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 20th June 2025

Very helpful, Very good communication

Very helpful, Very good communication Reviewed on: 19th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tanya, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 20th June 2025

Excellent service always there to help when needed

Excellent service always there to help when needed Reviewed on: 18th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kimberley, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 19th June 2025

Excellent

PCCU , where really good and fast when applying for my loan. Reviewed on: 18th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Paul, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 19th June 2025

brilliant customer service

PCCU has brilliant customer service and easily the most straight forward process every time. I would always recommend to friends and family Reviewed on: 18th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kaitlan, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks for the recommendation! Response date: 19th June 2025

Wonderful experience, even on the app, messages are...

Wonderful experience, even on the app, messages are replied to in matter of minutes Reviewed on: 17th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Stacey, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 18th June 2025

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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

93% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

Brilliant from start to finish

They are amazing.

Brilliant customer service great support over the ph...

Pennine have been amazing, customer seriously has be...

Very helpful and friendly staff helps me and my chil...

Very helpful, Very good communication

Excellent service always there to help when needed

Excellent

brilliant customer service

Wonderful experience, even on the app, messages are...

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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