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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 16th Jun 2026

18700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Excellent customer service everytime Excellent customer service everytime Reviewed on: 16th June 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1262)

Very friendly easy service to use no hassles

Very friendly easy service to use no hassles Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Lisa, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

They are absolutely fantastic.

They are absolutely fantastic. Thanks to them I managed to put away for Christmas last year something I've never been able to do and the same again this year. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 1st July 2025

Fantastic

I can't fault the team at PCCU they are friendly and they do their best to help you Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sarah, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 1st July 2025

I have been using this company for quite some time a...

I have been using this company for quite some time always polite when you ring them explaining in great detail that you need to know won’t Overland if you can’t afford which is the way it should be just an all-round excellent service Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ali, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Credit Union helped me when nobody else would they'v...

Credit Union helped me when nobody else would they've helped me get myself out of some difficult situations and im proud of the person there helping me become Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Danielle, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Easy to communicate simple steps fast replies no hid...

Easy to communicate simple steps fast replies no hidden charges Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chloe, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Always been a good experience

Always been a good experience, nearly three years with them now. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Daisy, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Very reliable and friendly to speak to.

Very reliable and friendly to speak to. Always answer quickly and promptly. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Scott, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 1st July 2025

Very fast and good communication understanding and h...

Very fast and good communication understanding and high chance of approval Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Aimee, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 1st July 2025

Always friendly.

Always friendly. How's there to help Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Leon, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 1st July 2025

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