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Acorn Community Bank reviews

Acorn Community Bank
Rated Excellent 4.88/5

Acorn Community Bank reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 1,590 product reviews

Average score of 4.88/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Acorn Community Bank have trended negatively over the past 90 days

Acorn Community Bank makes saving simple and accessible with friendly staff and a user-friendly app. Their loans are affordable, quick to process, and come with excellent customer support that really cares. Some find the loan application a bit slow and wish withdrawals were easier, but overall it’s a supportive community bank that helps people manage money with ease.

Positive themes

  • Acorn Community Bank’s customer service is friendly, helpful and always quick to respond.
  • Acorn Community Bank’s loans are affordable with flexible repayments and low interest rates.
  • Acorn Community Bank’s Savings product is easy to use and helps build saving habits.

Negative themes

  • The loan application process can be slow and uncertain at times.
  • Withdrawing savings can be tricky or slow on the app or online.
  • Some found Acorn unhelpful when requesting emergency loan top-ups.
Summarised by AI
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About Acorn Community Bank

Acorn Community Bank is a cooperative, owned by its members and run for their benefit.

Acorn Community Bank operate in the local communities in the counties of Wiltshire, Oxfordshire, Buckinghamshire and Berkshire. Its main office is in Cavendish Square, Swindon.

Acorn Community Bank offer a range of personal loan and savings products.

Acorn Community Bank at a glance

Contact details

Phone
0303 030 0147
Email
[email protected]
Social media

Reviews for Acorn Community Bank

Showing 11 of 1590 company reviews Last reviewed within 7 days

They have been brilliant at helping me save and lend...

Loans 15th June 2026

They have been brilliant at helping me save and lending money when I needed it

Rated Excellent 5.00/5
Read more product reviews

To the rescue!!

Loans 13th June 2026

i suffered a fall at work that rendered me disabled, in the last 4 years i made every car payment but as i was no... i suffered a fall at work that rendered me disabled, in the last 4 years i made every car payment but as i was no longer employed refinancing my cars balloon was declined, i thought i would be forced into having to hand the car back at a significant loss but Acorn have come to the rescue, and i couldn't be happier with the levels of care, attention and decency. It reminded me of banking when you knew your bank manager and they could assess your needs, capabilities and situation decently and humanly. I shall be investing in Acorn from now and long into the future. If there's ONE bank that deserves loyal custom and genuinely cares about its customers it's Acorn! highly recommended!! Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Excellent

    Very quick and easy I don’t even notice my repayments

    {"display":"Kirsty","full_name":"Kirsty","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kirsty 10th June 2026
  • 5.00/5

    Brilliant community bank .

    Brilliant community bank . who help those who sometimes can't get help elsewhere . Used them for years now and will continue to do so .

    {"display":"Julie p","full_name":"Julie p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Julie p 9th June 2026
  • 5.00/5

    Helped me purchase my first car.

    Ive used accorn for a while. Having accorn helped me purchase a car and learn to drive the loan and savings options is brilliant for... Ive used accorn for a while. Having accorn helped me purchase a car and learn to drive the loan and savings options is brilliant for future planning to make purchases like this. Read more Read less

    {"display":"Emma bm","full_name":"Emma bm","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Emma bm 9th June 2026
  • 4.00/5

    Amazing way to borrow and save money at the same...

    Amazing way to borrow and save money at the same time

    {"display":"Raven ","full_name":"Raven ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Raven 8th June 2026
  • 5.00/5

    All I can say it's been brilliant for me and...

    All I can say it's been brilliant for me and my family

    {"display":"Leanne Arnold ","full_name":"Leanne Arnold ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Leanne Arnold 8th June 2026
  • 5.00/5

    Easily managed and perfect for my family needs

    Easily managed and perfect for my family needs

    {"display":"Lisa h","full_name":"Lisa h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa h 8th June 2026
  • 5.00/5

    Great community bank

    I had a great experience, easy to set up and apply for loans

    {"display":"Thami","full_name":"Thami","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Thami 8th June 2026
  • 5.00/5

    Great company , loans sorted quick and easy

    Great company , loans sorted quick and easy

  • 5.00/5

    Very good service, easy to use.

    Very good service, easy to use. Renewing is easy

    {"display":"William Tearle","full_name":"William Tearle","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1632428.png"}}'s avatar
    Loans
    William Tearle 8th June 2026

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