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ARAG UK Reviews

Ratings based on 4 reviews Last review 1 day ago
3 / 5Good overall rating

ARAG UK reviews can help you to find out a little bit more about this specialist legal expenses insurance provider, based in Bristol. Our reviews aim to help consumers like you to get the inside track on financial firms like ARAG UK, so please share...

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ARAG UK reviews can help you to find out a little bit more about this specialist legal expenses insurance provider, based in Bristol. Our reviews aim to help consumers like you to get the inside track on financial firms like ARAG UK, so please share your own review if you have a policy with them.

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Your ARAG UK Reviews (4)

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16th August 2018

24x7x365 is a lie and left high and dry without electricity despite prinises

The service was simply not accessible out of hours as publicised (a dereliction of quality management).... although Sarah was helpful, promises were not kept (number of available visits to restore emergency) and problems not solved. I will be claiming...

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The service was simply not accessible out of hours as publicised (a dereliction of quality management).... although Sarah was helpful, promises were not kept (number of available visits to restore emergency) and problems not solved. I will be claiming back the cost of pest control which I had to engage separately owing to lack of out of hours support. Overall a terrible service with few redeemi g aspects

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8th August 2018

Poor service, left in the lurch.

Find leak at 0600, tried to find and isolate leak. Ring home emergency line at 0953 with a major leak. Emergency plumber will arrive between 1200-1600 hours. Not a local plumber, based in Blackburn I'm in...

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Find leak at 0600, tried to find and isolate leak. Ring home emergency line at 0953 with a major leak. Emergency plumber will arrive between 1200-1600 hours. Not a local plumber, based in Blackburn I'm in Bolton.
Turns up at 1650, took 4 photos, filled in a app on his phone and left after 8 minutes saying he couldn't fix or touch it.
Rang the emergency line again to be told, we've done our bit, call your insurers, it's with them now.
By this time our insurers, RSA had closed and nobody wanted to now.
Still had a major water leak, luckily we got it turned off in the street by a friendly local plumber. Ground floor drenched by now.
Shambles