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AutoAid reviews

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Rated Good 3.81/5

AutoAid reviews

Unverified business

Review summary

People rate this company as Good based on 7 product reviews

Average score of 3.81/5
5 star
72%
4 star
14%
3 star
0%
2 star
0%
1 star
14%
Reviews for AutoAid have trended positively over the past 90 days

Latest positive rating

5/5

No automatic renewal at above-inflation rates

No automatic renewal at prices well above the rate of inflation. Today I was speaking with AutoAid re difficulties with my van and the man... No automatic renewal at prices well above the rate of inflation. Today I was speaking with AutoAid re difficulties with my van and the man on the phone could hardly have been more patient and understanding. Documentation also straightforward in easy-to-use online portal Read more Read less

{"display":"Shaun G","full_name":"Shaun G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Breakdown Cover
Shaun G 10th October 2024

Latest negative rating

1/5

I would discourage anyone. Don't do it

I would discourage anyone from taking a policy with these crooks. Took out a policy and needed to have a call out to my vehicle... I would discourage anyone from taking a policy with these crooks. Took out a policy and needed to have a call out to my vehicle a few days later. Called them, spent an hour on the phone. First they couldn’t find my policy, had to email them my confirmation email to two different email addresses (as the first one took too long)…then once they’d established I had a policy with them they refused to come out as they said my breakdown pre dated my policy. Absolute joke. So now I have a car I can’t get running and a breakdown policy I’m not able to use. Pathetic Read more Read less

{"display":"Sam Wright","full_name":"Sam Wright","avatar":{"url":"\/assets\/uploads\/avatars\/users\/313236.png"}}'s avatar
Breakdown Cover
Sam Wright 12th September 2024

About AutoAid

Autoaid are a UK-based breakdown recovery specialist. Providing wide ranging breakdown assistance, they promise "the cheap way" of recovering from a breakdown. So if you're wondering whether their services are right for you, read our customer reviews to see what people are saying about Autoaid. Already covered? Write your own Autoaid review and help our community discover who the best breakdown providers are!

Reviews for AutoAid

Showing 7 of 7 company reviews

No automatic renewal at above-inflation rates

Breakdown Cover 10th October 2024

No automatic renewal at prices well above the rate of inflation. Today I was speaking with AutoAid re difficulties with my van and the man... No automatic renewal at prices well above the rate of inflation. Today I was speaking with AutoAid re difficulties with my van and the man on the phone could hardly have been more patient and understanding. Documentation also straightforward in easy-to-use online portal Read more Read less

Rated Excellent 5/5
Read more product reviews

I would discourage anyone. Don't do it

Breakdown Cover 12th September 2024

I would discourage anyone from taking a policy with these crooks. Took out a policy and needed to have a call out to my vehicle... I would discourage anyone from taking a policy with these crooks. Took out a policy and needed to have a call out to my vehicle a few days later. Called them, spent an hour on the phone. First they couldn’t find my policy, had to email them my confirmation email to two different email addresses (as the first one took too long)…then once they’d established I had a policy with them they refused to come out as they said my breakdown pre dated my policy. Absolute joke. So now I have a car I can’t get running and a breakdown policy I’m not able to use. Pathetic Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 5/5

    They get the basics right.

    Great value, prompt and courteous service using local firms.

  • 5/5

    Always been great when we’ve needed them.

    Always been great when we’ve needed. Straightforward cover, good customer service and good value vs AA, RAC etc.

    {"display":"J P","full_name":"J P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Breakdown Cover
    J P 23rd August 2024
  • 4/5

    Not bad

    Couldn't find our policy to begin with but offered a complimentary pickup because of this issue their end.

    {"display":"bex","full_name":"bex","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Breakdown Cover
    bex 24th July 2019
  • 5/5

    good value

    easy to contact really good value , covers whole family any car

  • 5/5

    Excellent Value for Money

    Auto Aid has a lot of positives and is certainly the best value for money breakdown service. We have only had to use one and... Auto Aid has a lot of positives and is certainly the best value for money breakdown service. We have only had to use one and it was a major breakdown. Tow us back over 50 miles to our local garage. Read more Read less

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