Paid advertisement
Smart Money People Logo
Newsletter
Go to business site

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page
Link copied

Back2Credit reviews

back2credit
Rated Excellent • 4.87/5

Back2Credit reviews

Verified business Last reviewed within 7 days
Write a review
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers video or telephone appointments
    Offers video or telephone appointments

Review summary

People rate this company as Excellent based on 2,115 product reviews

Average score of 4.87/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Back2Credit have trended positively over the past 90 days

Back2Credit’s Debt solutions really take the stress out of managing debts with friendly, understanding staff who keep you informed and make payments affordable. Many found their support professional and non-judgemental, helping them feel in control again. A few did mention issues with communication delays and payment handling that caused worry.

Positive themes

  • Back2Credit’s customer service is friendly, helpful and always quick to respond.
  • Back2Credit made paying off debts manageable with one affordable monthly payment.
  • Back2Credit’s support is professional and non-judgemental which really helps ease anxiety.

Negative themes

  • Some had poor communication with advisors disappearing or slow replies.
  • A few reported Back2Credit took more money than agreed causing financial strain.
  • Some still received creditor calls despite using Back2Credit’s service.
Summarised by AI
Was this helpful?

About Back2Credit

Back2Credit offer support to help you manage your debts.

You can call the Back2Credit team of trained debt advisors or you can contact them online.

Debt solutions that Back2Credit can help with include IVAs, bankruptcy, trust deeds and debt arrangement schemes.

Back2Credit at a glance

Contact details

Phone
0121 325 3800
Email
[email protected]
Main address
Back2Credit, Office 504/505, 120 Vyse St, Hockley, Birmingham, B18 6NF
Social media

Reviews for Back2Credit

Showing 11 of 2115 company reviews • Last reviewed within 7 days

B2C is the best debt solution and I have made recomm...

Debt solutions • 9th June 2026

B2C is the best debt solution and I have made recommendations to friends and family

{"display":"Tishan Farrell","full_name":"Tishan Farrell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Excellent team

Debt solutions • 9th June 2026

Since day one I have nothing but good things to say about them all ways there when I need them and all ways there to... Since day one I have nothing but good things to say about them all ways there when I need them and all ways there to help there a great team to deal with Read more Read less

{"display":"THE DAMO SHOW","full_name":"THE DAMO SHOW","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1641769.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    Very helpfull and kind do best thay can for help u...

    Very helpfull and kind do best thay can for help u on with cash and loans

    {"display":"Ashley G","full_name":"Ashley G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1216729.png"}}'s avatar
  • 5.00/5

    Friendly and dealt with effectively and efficiently.

    Friendly and dealt with effectively and efficiently.Explained process and customer service excellent

    {"display":"Halle","full_name":"Halle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Halle 7th June 2026
  • 5.00/5

    Fantastic company, had no issues and have helped me...

    Fantastic company, had no issues and have helped me get ahead with clearing my debt

    {"display":"Lauren S","full_name":"Lauren S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Service is very good and understands people situation.

    Service is very good and understands people situation. Advisers are friendly and helpful.

    {"display":"Magdalena","full_name":"Magdalena","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Really helped me getting back on track

    Really helped me getting back on track

    {"display":"Andrew Gadsby","full_name":"Andrew Gadsby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very quick in response to emails

    Very quick in response to emails

    {"display":"Robert ","full_name":"Robert ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Peace of mind

    Always available to speak with and polite. I find being in Debt quite embarrassing, whoever I have spoken to have been helpful and respectful as well as practical .

    {"display":"Su","full_name":"Su","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt solutions
    Su 5th June 2026
  • 5.00/5

    Really helped me sort my life out after a long time...

    Really helped me sort my life out after a long time of financial mismanagement and stress

    {"display":"Kevin C","full_name":"Kevin C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    These people put me at ease straight away were profe...

    These people put me at ease straight away were profecinal helpful they listened and helped me in ways others didnt brilliant service would recomend to anyone

    {"display":"mcdsmiley davies","full_name":"mcdsmiley davies","avatar":{"url":"\/assets\/uploads\/avatars\/users\/415388.png"}}'s avatar

    Products from Back2Credit

    Showing all products offered by Back2Credit

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice