Paid advertisement
Smart Money People Logo
Newsletter

Bamboo Loans: Personal loan reviews

4.82
Based on 16,792 reviews, last reviewed 10th Jun 2026
91% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very efficient very easy to understand Very efficient very easy to understand Reviewed on: 10th June 2026
Susan H's avatar
Susan H

Latest lowest rating:

1

Fast loans with extortionate interest rates Fast loans with extortionate interest rates Reviewed on: 20th April 2026
David T's avatar
David T

About this product

Bamboo offer personal loans from £2,000 to £15,000 over 12 to 60 months.

Bamboo don’t charge fees and there’s no impact on your credit score if you’re not approved. Existing Bamboo customers can apply for a repeat or top-up loan.

Bamboo loan reviews help you find out what it’s really like to be a customer. If you’ve used Bamboo before, you can also leave a review and share your experience.

Bamboo Loans Personal loan reviews (16792)

Review of the Bamboo Loans, Personal loan:

Bamboo Loans: Excellent, Efficient & Easy Loan Provider

5
Me and my partner had our wedding booked from last year however, after saving up we were hit with the news of expecting a baby (which comes with its additional costs). As a result we were in need of some extra cash to help pay off some things for the wedding and after a few searches and a referral I came across Bamboo Loans. The application process was really QUICK, no time wasting with a user friendly website. Within JUST a FEW MINUTES I received an approval email and CONFIRMATION asking me to log in to sign the agreement. The agreement was clearly written with the APR rate and repayment schedule etc. and was able to sign this all electronically! (No stress of having to print, sign and rescan back in... phew!) Once completed I then received a email confirming PAYOUT by 1pm the next day! It was such a stress free process and since making monthly payments I have received reminders by text and email and have also spoken with the bamboo team directly on the phone who are also very helpful offering ongoing support. I didn’t have the greatest credit when I applied but good income and history of making repayments however, they also offer a guarantor loan service for bad credit. Even better... I managed to get a NON GUARANTOR loan which was even better for me! I would certainly recommend BAMBOO Loans :) Reviewed on: 16th June 2020

What a company!!!

5
Simple / easy to use / polite and efficient... What more could you ask for!! Well done team Reviewed on: 21st May 2018

Fast and easy process

5
The website was very easy to navigate, and there were no issues when filling out the application. Once approved I encountered and issue where mobile phone verification did not work, but after calling the contact centre, it was sorted within minutes. Highly recommended Reviewed on: 21st May 2018

excellent

5
fast,reliable very friendly 1000% recommended wouldn't use any other loan company x Reviewed on: 21st May 2018

Seamless

5
The process from start to finish was seamless and really easy! I'd highly recommend! Reviewed on: 21st May 2018

Exactly what I wanted

5
The people were knowledgeable and friendly and able to answer all my questions. Plus I was kept well informed at every point along the way. Reviewed on: 21st May 2018

Quick, Easy, Fair

5
I have been looking for a low cost loan for so long and not having the best credit rating in the world has made the task quite difficult. Then I stumbled across Bamboo and couldn't believe how low the interest was compared to every other loan I had looked at! It was so easy to apply and the communication has been excellent, would definitely recommend to anyone looking for a loan. Reviewed on: 21st May 2018

Amazing staff and service

5
I've never ever had a loan out before so I had no idea about how it worked or what happens. I was lucky enough to speak to several lovely members of staff; Spike, Sophie, Stacey, JP and John who were not only helpful and patient but very compassionate and understanding towards my self and towards my mum who really didn't understand anything about how computers work. They were amazing at talking us both through it and the website was very easy and simple to use as well. No faffing. I would definately recommend Bamboo to anyone. Reviewed on: 21st May 2018

Fast, simple, effective

5
Fast decisions, quick payout, no issues. The customer service line answers quickly and dealt with the enquiries without hesitation. Reviewed on: 21st May 2018

Great service

5
Quick and easy, very helpful staff Reviewed on: 21st May 2018

Fantastic Customer Service

5
Every single member of the team I spoke to was extremely helpful. Some I spoke to on a few different occasions and they even remebered who I was and the previous conversations that I had with them. Which in my book of customer service shpould always go a long way. They were very attentitive and during my application there a slight stumbling block over Proof of Address and the staff were very forward thinking in helping to overcome this and find a suitable solution as fast as possible. To top it off, website is also very clear and easy to use. Lays things out in basic terms and you know where you stand with this process from start to finish. Reviewed on: 21st May 2018