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Barclays Partner Finance: Finance reviews

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3.65
Based on 29 reviews, last reviewed 2nd Apr 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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59%
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14%
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3%
2 star
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0%
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24%

Latest highest rating:

5

I got an interest free loan with Barclays partner fi... I got an interest free loan with Barclays partner finance! I also could overpay so it was a very good deal! Reviewed on: 2nd April 2025
Dean Garrod's avatar
Dean Garrod

Latest lowest rating:

1

Awful service and clueless Awful customer service, don’t have a clue what they’re doing and make your account unreasonably hard to manager and access. outdated service offering,... Read more Reviewed on: 7th August 2024
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Luke
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About this product

Barclays Partner Finance work with some of the UK’s leading retailers to offer flexible payment options on purchases.

Options include interest-free credit with various terms to repay starting from three months, interest charging credit or buy now, pay later.

Barclays Partner Finance reviews help you find out what it’s really like to be a customer. If you’ve used Barclays Partner Finance before, you can also leave a review and share your experience.

Review Barclays Partner Finance: Finance now

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Barclays Partner Finance Finance reviews (29)

I feel sick that I ever came into contact with these people

1
What on Earth was Apple thinking of having this circus running their customer facing finance. A tedious tedious organisation, nobody on the phone knows what has been previously asked and asks the same questions over again. They want personal documents but seem unsure why....Apparently a driving licence is not suitable proof of address without the licence number but a gas bill is fine. The staff have a poor command of English and ask for one document and once they have it they then ask for another and selfies??? I am beginning to think that they are just harvesting information, if my ID gets cloned I will know where from. I am regretting that I ever got into contact with these clowns. Reviewed on: 13th October 2022
R's avatar
R

Absolute joke of a business.

1
They offer you are supposed credit facility on Amazon, and even give you a credit limit, but then when you try to use it they turn you down. I have never in all of my 44 years on this planet come across such a ridiculous system. Surely you either have credit or you don’t. I am amazed that Apple and Amazon continue to associate themselves with this joke of a business. Reviewed on: 21st August 2022
Rob Lawson's avatar
Rob Lawson

Would give 0 stars if I could

1
Would give 0 if I could Would give 0 if I could absolutely awful company, overpaid a loan and only found out through Experian. Rang them to query it and said 2 different things. One is that I owe them the amount, 2 is that it’s been written off and I owe nothing, rang again on the Monday to be told 2 different things again. How is it not there in black and white. Very dodgy company wouldn’t surprise me if they say you owe money to scare you off when infact you have overpaid. Quick to take your money but act very dodgy when they owe you money. Will be taking further. Do not use this company. Useless and unhelpful Reviewed on: 25th July 2022
Zoe Lowton's avatar
Zoe Lowton

Fair customer services

4
Used to be better but still trying to listen to their customers and resolving their concerns Reviewed on: 20th June 2022
lunara clements's avatar
lunara clements

Great

5
Great company. Fast, easy and trust Reviewed on: 22nd January 2022
Flo Mnt's avatar
Flo Mnt

Honest Service

4
Used Barclays Partner Finance some years ago to purchase a home improvement product. 'Barclays' contacted us without prompting to inform us that a review was in place and we where due a refund. Thanks for honest service. Reviewed on: 14th June 2021
theshed's avatar
theshed

Disappointed I cannot see it on my Barclays Accounts

3
So far no issues, signing the documents was easy - but I bank with Barclays (savings/current and credit card) and disappointed I can’t see this loan in my app too. Reviewed on: 25th February 2021
Niall's avatar
Niall

Messed uo my credit file

1
This company messed up my credit file, i went bankrupt in 2016 and until this day they keep registering defaults on my account, they have corrected 2 but refuse the other. It is not letting me start again and change my life. I have put in a complaint in november ans still not sorted. Starting to think it will never be sorted! Reviewed on: 18th February 2021
Bobbydad's avatar
Bobbydad

Straightforward and helpful

4
Used Barclays partner finance to purchase a sofa, and as a loan before. Anyone I’ve ever spoken to have been friendly and provide quick and efficient service. Reviewed on: 3rd June 2020
Amy Robinson's avatar
Amy Robinson

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