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Barclays Partner Finance: Finance reviews

Name: Finance
Rating: 3.74 (27 reviews)

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3.57

Based on 27 reviews, last reviewed 7th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

15%

2 star

26%

Latest highest rating:

4

I was a customer who used the Barclays Partner Finan... I was a customer who used the Barclays Partner Finance solution for Amazon payments. It was very good. Reviewed on: 5th June 2024

Latest lowest rating:

1

Awful service and clueless Awful customer service, don’t have a clue what they’re doing and make your account unreasonably hard to manager and access. outdated service offering,... Read more Reviewed on: 7th August 2024

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About this product

Barclays Partner Finance work with some of the UK’s leading retailers to offer flexible payment options on purchases.

Options include interest-free credit with various terms to repay starting from three months, interest charging credit or buy now, pay later.

Barclays Partner Finance reviews help you find out what it’s really like to be a customer. If you’ve used Barclays Partner Finance before, you can also leave a review and share your experience.

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Barclays Partner Finance Finance reviews (27)

Would give 0 stars if I could

Would give 0 if I could Would give 0 if I could absolutely awful company, overpaid a loan and only found out through Experian. Rang them to query it and said 2 different things. One is that I owe them the amount, 2 is that it’s been written off and I owe nothing, rang again on the Monday to be told 2 different things again. How is it not there in black and white. Very dodgy company wouldn’t surprise me if they say you owe money to scare you off when infact you have overpaid. Quick to take your money but act very dodgy when they owe you money. Will be taking further. Do not use this company. Useless and unhelpful Reviewed on: 25th July 2022

Fair customer services

Used to be better but still trying to listen to their customers and resolving their concerns Reviewed on: 20th June 2022

Great

Great company. Fast, easy and trust Reviewed on: 22nd January 2022

Honest Service

Used Barclays Partner Finance some years ago to purchase a home improvement product. 'Barclays' contacted us without prompting to inform us that a review was in place and we where due a refund. Thanks for honest service. Reviewed on: 14th June 2021

Disappointed I cannot see it on my Barclays Accounts

So far no issues, signing the documents was easy - but I bank with Barclays (savings/current and credit card) and disappointed I can’t see this loan in my app too. Reviewed on: 25th February 2021

Messed uo my credit file

This company messed up my credit file, i went bankrupt in 2016 and until this day they keep registering defaults on my account, they have corrected 2 but refuse the other. It is not letting me start again and change my life. I have put in a complaint in november ans still not sorted. Starting to think it will never be sorted! Reviewed on: 18th February 2021

Straightforward and helpful

Used Barclays partner finance to purchase a sofa, and as a loan before. Anyone I’ve ever spoken to have been friendly and provide quick and efficient service. Reviewed on: 3rd June 2020