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Better Buy Insurance reviews

Better Buy Insurance logo
Rated Excellent • 4.69/5

Better Buy Insurance reviews

Unverified business

Review summary

People rate this company as Excellent based on 97 product reviews

Average score of 4.69/5
5 star
77%
4 star
18%
3 star
3%
2 star
0%
1 star
2%

Latest positive rating

5/5

Quickly fixed broken screen

I had a cracked screen which was causing the display to turn green and was unusable. They quickly took it in and repaired the damage... I had a cracked screen which was causing the display to turn green and was unusable. They quickly took it in and repaired the damage and sent it back to me. Read more Read less

{"display":"MelP","full_name":"MelP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Gadget Insurance
MelP 6th July 2019

Latest negative rating

1/5

Can't even start a claim

Wow, short listed for an award in 2016... either those reviewing have never made a claim or this company has seriously hit the skids.... trying... Wow, short listed for an award in 2016... either those reviewing have never made a claim or this company has seriously hit the skids.... trying to start a claim is impossible. Claims are handled by another company who admit having problems getting policy details across from Better Buy. Don't worry though, they contact tech support who will chase it daily for you. Hmmm, guessvthis won't be resolved anytime soon especially as every time you phone there's never anything on file so how can they be chasing it... Read more Read less

{"display":"Larissa","full_name":"Larissa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Gadget Insurance
Larissa 8th December 2017
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About Better Buy Insurance

If you're looking for Better Buy Insurance reviews, take a look at our community. We collect reviews of Better Buy Insurance from people like you, in order to help others find the best possible products on the market. If you're an existing customer - please share your gadget insurance experiences!

Reviews for Better Buy Insurance

Showing 11 of 97 company reviews

Quickly fixed broken screen

Gadget Insurance • 6th July 2019

I had a cracked screen which was causing the display to turn green and was unusable. They quickly took it in and repaired the damage... I had a cracked screen which was causing the display to turn green and was unusable. They quickly took it in and repaired the damage and sent it back to me. Read more Read less

{"display":"MelP","full_name":"MelP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Can't even start a claim

Gadget Insurance • 8th December 2017

Wow, short listed for an award in 2016... either those reviewing have never made a claim or this company has seriously hit the skids.... trying... Wow, short listed for an award in 2016... either those reviewing have never made a claim or this company has seriously hit the skids.... trying to start a claim is impossible. Claims are handled by another company who admit having problems getting policy details across from Better Buy. Don't worry though, they contact tech support who will chase it daily for you. Hmmm, guessvthis won't be resolved anytime soon especially as every time you phone there's never anything on file so how can they be chasing it... Read more Read less

{"display":"Larissa","full_name":"Larissa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    Better Buy is Supercover Insurance

    Bad experience with better buy which is arranged by supercover insurance ..you can read quite a lot of reviews online. Poor customer service No easy... Bad experience with better buy which is arranged by supercover insurance ..you can read quite a lot of reviews online. Poor customer service No easy way to cancel policy. Direct debit will continue untill you notice Read more Read less

    {"display":"Tony Simon","full_name":"Tony Simon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Simple to insure, and cheapest around

    The cheapest for my new product (S7 Edge), including loss, accidental cover and theft (which is pretty much everything). Includes quite a few little extras,... The cheapest for my new product (S7 Edge), including loss, accidental cover and theft (which is pretty much everything). Includes quite a few little extras, like 90 world wide coverage, which for me I shall be needing in a few months time. Haven't tested out yet, so can't rate their speed and customer service as of yet plus if all of a sudden there are little extras. But if I ever need to use their services will report on how they go. Read more Read less

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/13950.png"}}'s avatar
    Gadget Insurance
    Anonymous 11th January 2017
  • 5/5

    Great

    Fast, efficient, and cost effective mobile phone insurance. Recommended.

    {"display":"Garret Power","full_name":"Garret Power","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    mobile phone insurance

    quick and easy to use ,good value for money

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/13949.png"}}'s avatar
    Gadget Insurance
    Anonymous 9th January 2017
  • 4/5

    mobile insurance

    very quick processing insurance, good clear documents

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/13951.png"}}'s avatar
    Gadget Insurance
    Anonymous 9th January 2017
  • 5/5

    Quick and easy

    All the details about the insurance and how it works was very straightforward and easy to understand.

    {"display":"Mr D BRODERICK","full_name":"Mr D BRODERICK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great and easy to use

    Really smooth and easy.lots of different deals with great choice

    {"display":"Martin Howarth","full_name":"Martin Howarth","avatar":{"url":"\/assets\/uploads\/avatars\/users\/13215.png"}}'s avatar
  • 5/5

    Thanks!

    Quick, easy and totally straight forward - exactly what's needed.

    {"display":"Jo Addecott","full_name":"Jo Addecott","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Easy and simple

    Easy to use website. It was quick and easy to purchase the insurance. Coverage is the same as other slightly more expensive providers. The only... Easy to use website. It was quick and easy to purchase the insurance. Coverage is the same as other slightly more expensive providers. The only reason I haven't given 5 stars as I don't know what their service is like for making a claim (and hope to never need to know) Read more Read less

    {"display":"Clare","full_name":"Clare","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Gadget Insurance
    Clare 2nd January 2017

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