Excellent professional service, no changes needed.

Efficient accessible but phone, broadly competitive rates. Friendly and helpful staff - always willing to explain and act accordingly.

Local firm with national standards.

I like the BBS because its friendly, simple and mutual. I appreciate the postal facilities.

Easy to deal with, provides bank book. Just walked in.

Easy to deal with, easy to open new account, still issue passbooks, better if new passbook issued in branch rather than post.

Location of branch, friendliness of staff, compositeness of interest rates. Open on Saturday morning, A better rate for existing members.

Town centre branch, good opening hours. Pleasant and helpful staff. I don't want to do internet banking or have online accounts. I want to talk face-to-face with staff.

Visiting the branch, the excellent staff make it not just business but a social occasion. Never waiting very long but dare I suggest a coffee machine?.